Forwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.
Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Website
forwardme.com
Category
Shipping & Logistics
Location
Bear, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
BOUGHT AND SHIPPED FROM THE US TO TANZANIA USING A PERSONAL HELP FROM FOWARD ME WITH QUICK RESPONSE FOR CUSTOMER QUERYS,QUESTION AND DEMAND,
QUICK& EFFICIENT SERVICE
I WILL DEFINITELY USE THE SERVICE ONCE AGAIN
Response from Forwardme.comFeb 21, 2024
Dear Agrey,
Thank you for choosing Forwardme for your shipping needs from the US to Tanzania! We are incredibly grateful for your feedback and pleased to hear about your positive experience with our service. Providing quick and efficient assistance to our customers is a top priority for us, and it's wonderful to know that our team's personal help and responsiveness met your expectations.
We're thrilled that you found our service quick, efficient, and satisfactory enough to consider using us again in the future. We look forward to the opportunity to serve you once more and aim to continue exceeding your expectations with every shipment.
If you have any further questions, needs, or feedback, please don't hesitate to reach out. Your satisfaction is our goal, and we're here to assist you at every step of the way.
Warmest regards,
EA
Elliott A.
Fantastic Service!
I was very skeptical at first using this service like anyone would be as I randomly discovered the website on Google while trying to figure out how to get a product from the US into the UK. Before I used the service I got in contact with there customer support to ask a few questions about the website as the product I was buying was of high value so I wanted to inquire a few things before using them and they were absolutely brilliant with there responses, Very fast responses and they were able to put my mind to rest with all my concerns.
I decided to use there personal shopper feature and I've got to say I was shocked with how great it was! Within about an hour of me placing the order I was informed by there team that the personal shopper has placed the order for me and it was already on the way to there warehouse!
After about a week of waiting the warehouse received my parcel and very quickly got some pictures sent over to me and said it was ready to be shipped. There was a variety of different shipping options and extras such as extra bubble wrap, insurance and even additional photos of your product all for a small fee if you require that. Even though I went with the cheapest shipping option my parcel came about a week or 2 after leaving the warehouse.
Once I received my parcel I was very nervous to unbox it and makes sure everything was okay and the parcel was packed in great condition with big fragile sticker on the outside of the box and the product was nicely wrapped up in a lot of bubble wrap to keep it secure.
The product itself was in great condition and overall the company smashed my expectations when it came to packing and customer support, I will definitely be using them again and I also cannot fathom how great the personal shipper option is! I'm not one for leaving reviews but considering how great the service was I felt like it was only right to leave one 🙏
Response from Forwardme.comFeb 21, 2024
Dear Elliott,
We're incredibly grateful for your comprehensive review and delighted to hear about your fantastic experience with our service, especially as a first-time user. It's always our goal to provide reassurance and support to our customers, especially when they are placing their trust in us with high-value items. We're thrilled that our customer support team was able to address all your concerns promptly and effectively, putting your mind at ease.
Your positive feedback on our personal shopper feature and the efficiency of our team is highly appreciated. We understand the importance of timely updates and secure packaging, especially for valuable products, and we're glad that our efforts in these areas exceeded your expectations. Our variety of shipping options and additional services are designed to cater to the diverse needs of our customers, and we're happy you found them beneficial.
Hearing that your parcel arrived in great condition and that you were satisfied with the packing reassures us that we're on the right track. Your endorsement of our service and the personal shopper option means a lot to us, and we're excited to have you as a returning customer.
Thank you for taking the time to share your experience and for choosing us for your shipping needs. We look forward to serving you again and continuing to exceed your expectations.
If there's anything more we can do for you, please don't hesitate to get in touch. Your satisfaction is our top priority.
Warmest regards,
NA
Nab
This is one of the best shipping…
This is one of the best shipping companies I have ever worked with, not only were they patient, caring and kind enough to hold my items when I had a crisis but they packed everything with extra care, and did so promptly and smoothly. Highly recommended!!!!. The head manager especially is very helpful, caring, flexible, and friendly and definitely someone you want to reach out to. This also applies to the team and people you communicate with there as well via chat/email. Highly recommended to use this service especially if you are overseas, the rates and services are great for that and in general for everyone and the fees are balanced and flexible depending on what you need. By far a place to go compared to a lot of sites with hidden fees, bad packaging management, ghosting/poor communication, overpriced memberships or very short storage limits.
Response from Forwardme.comFeb 21, 2024
Dear Nabil,
We are truly humbled and grateful for your kind words and the time you took to share your experience with us. It's heartwarming to hear that you consider us one of the best shipping companies you've ever worked with. Our team, especially our head manager, strives to provide a service that is not only efficient but also compassionate and flexible to accommodate the unique needs of our customers.
We understand that life can present unexpected challenges, and we're glad we were able to support you during your crisis by holding your items and ensuring they were packed with extra care. Your satisfaction and peace of mind are our top priorities, and it's rewarding to know we have met and exceeded your expectations.
Thank you for recognizing the effort we put into maintaining transparent fees, providing flexible service options, and ensuring smooth and prompt handling of every shipment. We're thrilled to hear that you find our rates, services, and customer support highly recommendable, especially for overseas customers.
Your recommendation means the world to us, and we are motivated to continue delivering the high standard of service you experienced. We look forward to serving you again in the future and remaining your trusted shipping partner.
If there's anything more we can do to assist or enhance your experience further, please don't hesitate to reach out. Thank you once again for your support and for choosing us.
Warmest regards,
RS
RS
Most important part: they do what they say!
Most important part is that they do what they say! Got my purchase 4 days early and everything went well. The customer service is helpful and follows up to see if everything went well. Happy customer.
Response from Forwardme.comFeb 21, 2024
Hello,
Thank you for sharing your experience and for highlighting what we consider to be the cornerstone of our service - doing what we say. We're thrilled to hear that your purchase arrived 4 days early and that everything went smoothly. Our team aims to not only meet but exceed your expectations, and it sounds like we were able to do just that!
We're also glad to know that you found our customer service helpful and attentive. Following up with our customers is an important part of our process, as it ensures that you're completely satisfied with your experience from start to finish.
Your satisfaction as a happy customer is our top priority, and we're grateful for the opportunity to have served you. If there's anything more we can do for you in the future, or if you have any further feedback, please don't hesitate to reach out.
Thank you again for choosing us and for taking the time to leave a review. We look forward to serving you again!
Best regards,
DA
Danah
Grateful for the amazing customer service
Amazing customer service. They never talked down to me and were very helpful in finding alternative couriers just so I could get my package to my cousin's place in the US.
Something out of their control had happened and my package couldn't be delivered to my country. The patience and care they showed me, and their friendly tone, eased my worries and my distress.
Thank you very much!
Response from Forwardme.comFeb 21, 2024
Dear Danah,
Thank you so much for your kind words and for taking the time to share your experience with us. We are deeply touched to hear that our customer service team made a positive impact during your time of need. It's our highest priority to treat every customer with respect, understanding, and kindness, and we're glad to know that our efforts to find alternative couriers for your package were helpful.
We understand how stressful it can be when things don't go as planned, especially with international shipping. Our team is committed to providing support and solutions, even when facing challenges beyond our control. Hearing that our patience, care, and friendly tone eased your worries truly means the world to us.
Your gratitude is immensely appreciated, and we're thankful for the opportunity to serve you. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're here for you and look forward to helping you in any way we can.
Thank you once again for your trust in us. We wish you and your cousin all the best!
Warmest regards,
LN
LISA N.
Service is decent overall
Service is decent overall, but the cost of shipping is so inflated that it no longer makes sense to use this service. I tracked and compared my last order to one in the year before, with similar weight (6 lbs) from US to Canada and shipping had increased from mid-40$ to 80+$. That was the least expensive option. Not to mention, it's 4 articles of clothing, that I don't think even weight 6 lbs. That came to $111 Canadian to ship 4 small clothing items. That's ridiculously inflated.
Response from Forwardme.comFeb 6, 2024
Dear Lisa,
Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and are sorry to hear that your recent experience did not fully meet your expectations, particularly regarding the shipping costs.
We strive to provide our customers with the most efficient and cost-effective shipping options available. However, we understand that international shipping rates can be subject to significant fluctuations due to factors beyond our control, such as changes in fuel prices, shipping carrier rates, and international trade policies. We're continuously working with our partners to negotiate better rates and explore ways to keep costs as low as possible for our customers.
We're committed to making our service more affordable and transparent for our customers, and your feedback is crucial in this process. We hope to regain your trust and would appreciate the chance to discuss how we can make your next experience with us a better one.
JK
JK
Highly Recommend
I have been using this company for over a year now, and I have been very impressed with the speed in which they forward packages, the customer service, and the overall professionalism. I was nervous at first as I have never used a company like this before, but I had nothing to worry about.
Response from Forwardme.comJan 4, 2024
Thank you so much for your wonderful review! We're thrilled to hear that your experience with our company over the past year has been so positive. Knowing that you've found our package forwarding service speedy, our customer service impressive, and our overall professionalism to your liking truly means the world to us.
Your trust and recommendation are incredibly valuable to us. If there's anything more we can do to enhance your experience or assist you in any way, please don't hesitate to reach out. We look forward to serving you for many more years to come!
ED
Edwin D.
Gets the job done in a professional manner
I compared a number of similar companies online and forwardme.com was the only company that could handle my large and heavy package (68.5kg/151lbs).
I had doubts because this was the first time I had ever used such a package service. The fact is, you have to blindly trust a third party to properly receive your package and trade it for you.
I had a number of packages, the lighter packages were sent very quickly without damage.
The large package took a little longer, but ultimately arrived safely.
From start to finish you will receive continuous professional help and usually always by the same person who knows your history of questions and what it concerns. I can strongly recommend Forwardme.com to everyone, their system is well put together and even with difficult items, every effort is made to get the package to you.
I will definitely use Forwardme.com in the future.
Response from Forwardme.comJan 4, 2024
Thank you for choosing Forwardme.com and for taking the time to share your experience. We are extremely pleased to hear that our services have met your unique shipping needs, especially with the challenge of handling your large and heavy package.
We completely understand the leap of faith involved in trusting a new service with important shipments. Your satisfaction and peace of mind are our top priorities, and it's gratifying to know that we could successfully deliver both your lighter and heavier packages, albeit with a bit of extra time for the larger one.
Your strong recommendation is greatly appreciated, and we’re delighted to have been able to demonstrate our capability in handling challenging shipments. We look forward to being your go-to service for future shipping needs and will continue to strive for excellence in everything we do.
Thank you once again for your trust in Forwardme.com. Should you need any assistance or have more packages to ship, we're just a message away!
