Forwardme.comForwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.
Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ridustomer
Timely delivery
Response from Forwardme.comApr 24, 2025
Thank you for your review, Kawthar! 🌟 We’re really glad to hear your delivery was timely — that’s something we work hard to make happen! If there’s anything we could do to earn that fifth star next time, we’d love to hear your thoughts. Your feedback helps us keep improving! 😊
Andrew C.
"Great Service and Responsive Support!" I had some concerns about storage fees, but Forwardme's customer support team was very professional and transparent in addressing my issue. They took the time to review my case thoroughly and provided clear explanations. Their commitment to customer satisfaction really stood out, and I appreciate how efficiently they resolved my concern. I highly recommend Forwardme for their reliable service and excellent customer support! Thanks Ayberk and the Team!
Response from Forwardme.comMar 14, 2025
Dear Andrew, Thank you for your 5-star review and for sharing your experience with our storage fee inquiry. We are pleased to hear that our customer support team, particularly Ayberk, was able to address your concerns in a professional and transparent manner. We understand that clarity and efficiency are essential when dealing with customer inquiries, and we are committed to providing thorough and understandable explanations. We are glad that our team's dedication to customer satisfaction was evident in resolving your issue. Your recommendation is greatly appreciated, and we will ensure that Ayberk and the entire team receive your kind words. Thank you for choosing Forwardme.com.
customer
Shipping is ridiculous expensive. Now it came as a suprise. I would like to get a quote before even deciding to use the service.
Response from Forwardme.comMar 28, 2025
Hi Coen, Thank you for your feedback. We understand your frustration regarding the shipping costs. As we've discussed via email, the discrepancy in the shipping rate occurred because the initial calculation was based on the information entered into the calculator, prior to the final step where all shipping rates are displayed after the 'Search' button is clicked. We've attempted to clarify this situation and resolve the matter through email, but unfortunately, we haven't received a response from you. We understand that the initial estimate can be misleading, and we are reviewing our calculator to improve its clarity. We want to reiterate that the final, accurate shipping rates are presented after the "Search" button is clicked. We value your feedback and remain open to further discussion. If you'd like to continue this conversation, please reply to our emails.
LN
Excellent, responsive customer service, turnaround time, and delivery of goods.
Response from Forwardme.comMar 14, 2025
Dear Lisa, Thank you for your 5-star review. We appreciate you highlighting our excellent customer service, responsive turnaround time, and efficient delivery of goods. We strive to maintain high standards in all aspects of our service, and your feedback confirms that we are meeting those goals. Thank you for choosing Forwardme.com.
Ismail
The process is ok but the processing time are longer than before. FedEx had two days late to deliver the package.
Response from Forwardme.comMar 14, 2025
Dear Ismaiel, Thank you for your feedback. We appreciate you taking the time to share your experience regarding our processing times and delivery. Your feedback is valuable to us and will help us improve our services. We appreciate your understanding and hope to provide you with a more efficient experience in the future. Thank you for choosing Forwardme.com.
Peter_HM
precise ! in time !! and without any doubt about the how and when !!!
Response from Forwardme.comMar 14, 2025
Dear Peter, Thank you for your 5-star review. We are pleased to hear that you found our service to be precise, timely, and clear. We strive to provide reliable and efficient service, and your feedback confirms that we are meeting those goals. Thank you for choosing Forwardme.com.
customer
Amazing service and team.
Response from Forwardme.comMar 5, 2025
Dear Hiba, Thank you for your 5-star review. We appreciate you taking the time to provide feedback on your experience. We are pleased to hear that you found our service and team to be amazing. We strive to deliver excellent service, and your positive comments are valuable to us. We will share your feedback with the team. Thank you again for your review.
Chaviva G.
I had been using a competitor service for several years while living abroad but became disappointed in the speed of service, cost of shipping, and horrible customer service. I gave Forwardme.com a chance and after three shipments, I am so happy with everything, largely because of the customer service and speed of packing and shipping. The prices are also so much more reasonable and realistic than the competition. When a delivery went missing, the Forwardme team tracked it down, explained what happened, and ensured an expedited shipping to get back on track. They are incredibly responsive, thoughtful, and kind. I am also impressed that they've upgraded their packing to include who packed the package, which gives the entire service a very personal flair. Yes, real people are packing your box! Overall, I'm very impressed and can't wait for my next shipment.
Response from Forwardme.comMar 5, 2025
Dear Chaviva, Thank you for your detailed and positive 5-star review. We are delighted to hear that you've had such a significantly improved experience with Forwardme compared to your previous service. We understand the importance of efficient shipping, competitive pricing, and, most importantly, responsive and thoughtful customer service. We are pleased that our team was able to resolve the issue with your missing delivery and provide you with a satisfactory resolution. We are also glad you appreciate our efforts to enhance our packing process, including the personal touch of identifying the team member who packed your shipment. Your feedback regarding our pricing, service speed, and customer care is invaluable and confirms that we are meeting our goals. We are committed to maintaining these high standards and look forward to processing your future shipments. Thank you for choosing Forwardme!
