Very misleading (HEARTFELT) radio advertisement had me going.
Totally disappointed with their lack of effort to seek compensation for an accident which has led to devastating effects. They are Very quick to get your
E-signature for the case investigation, then drop you like a bad rash.
Read the small print of their contract.
They still want entitlement to any compensation you received.
I've never sued anyone for anything, never really had to , till Ace Hardware/Houchens food Group denied to accept accountability of their neglect.
Now Liberty mutual insurance won't speak with me personally about my accident/ injuries because these worthless Morgan and Morgan papers are on the
Ms. Claims specialist II desk. And Need to be released by M&M A.S.A.P.
Walt Hoffman
Response from Morgan & MorganJul 20, 2026
Thank you for sharing your experience. We’re sorry to hear about the frustration and confusion you’ve encountered, especially given the impact this situation has had on you. Clear communication and support are essential, and we apologize that this wasn’t your experience. Your feedback is important, and we’ll use it to improve how we guide and assist clients moving forward.
JA
Jason
Well that was a waste of time
Well that was a waste of time. I filled out some form online to see if I had a case for something serious that happened. A lady calls and is all empathetic and saying sorry you had to go through that just to cut me off and say she can't help me. No explanation nothing. She says she'll send me a link as to why they can't help and outline it. It's a vague email saying nothing about why they can't take the case. Clearly only care about money and not the people. Awful experience. Highly don't recommend choosing them. Oh yeah and this is after multiple spam calls where they wouldn't stop calling me. If you're going to spam call me, when I answer, at least provide a good service. Waste of time!
Response from Morgan & MorganJul 20, 2026
Thank you for sharing your experience. We’re sorry to hear about the frustration you encountered and understand how disappointing that felt. Clear communication and respectful service are important to us, and we apologize that this wasn’t your experience. We appreciate your feedback and will use it to improve.
AN
Ann
We were led to believe that Morgan and…
We were led to believe that Morgan and Morgan was top law firm. That they handled not just injury cases but medical malpractice. This seems not to be the case unless it is a "slam dunk". My husband had a bone biopsy that the radiologist did the biopsy without sedation and although went into the correct area of his spine but...nicked the ganglion nerve. Three weeks later he cannot stand long enough to urinate or even brush his teeth!! Yes, I understand this type of claim would be involved, difficult. However. Morgan and Morgan misleads you into believing that they can help you, without cost until payment from plaintif is received. I have no doubt that all of that is true but...if anything potentially difficult case...they want no part of!! No wonder your results are so high...you only take slam dunk cases!! All of your advertisement is VERY misleading!!
Response from Morgan & MorganJul 17, 2026
Hi Ann, Thank you for sharing your detailed feedback with us. We’re truly sorry to hear about your experience and the concerns you’ve raised. Our decisions are based on several case‑related factors, including the specific details of the claim, applicable liability, and the state laws that govern the type of case involved. These factors guide our assessment of whether we are able to move forward effectively and in the client’s best interest. We're sorry to hear about the challenges you faced during the consultation. We value your feedback and will address this internally to ensure better service in the future. Please feel free to reach out if you have any further concerns. -Client Experience
LI
Liz I.
Morgan & Morgan sent me to a specific…
Morgan & Morgan sent me to a specific clinic called Alpha. They told me NOT to use my own insurance or it would ruin the case. I thought that was odd. So after 3 months of treatment I call the "attorney" , I've never seen, spoken or emailed with him..I leave a message about my injuries, he texts me back, We are NOT taking your case due to Florida law. So a Lyft driver crashed into a cement median with the app on and there's no case? I don't know where these attorneys get degrees but I was not impressed. It's a SCAM l. They make you sign a contract that states you have to PAY THEM FOR WORK EVEN IF THEY DROP YOU. HA! REPORT THEM TO THE STTORNEY GENERALS OFFICE, RUN DONT WALK. ONCE THEY PUT A Lien ON YOUR CASE NO ATTORNEY WILL WANT TO TAKE YOUR CASE. THEY RUIN PEOPLES LIVES. My attorney Abiel told me to pay for my own medical bills after they forced me to use Alpha Medicine. They do this so they can create more billable hours between their office and the clinic. ITS ALL A SCAM. GET A LOCAL ATTORNEY DO NOT SIGN THEIR CONTRACT..
Response from Morgan & MorganJul 17, 2026
Hi Liz, Thank you for sharing your experience. We’re sorry to hear about the concerns you raised. Our goal is always to provide clear communication and support throughout the process, and we apologize for any inconvenience caused. We have noted your feedback and will ensure it is reviewed internally. If there is anything further you’d like to share, please don’t hesitate to reach out directly.- Client Experience Team
LH
Lisa H.
Terrible Firm
Worst attorney firm there is. I spoke to 4 people that were not able to help me after they took my information. All they could say is that they do not have the resources. I am confused why they are in business if they can't help you. They are suppose to be a big company and able to do the resources to help you. It's better to go to a small company that is honest and willing to be true. This is a firm you don't want to deal with. They have nothing to offer you!! Go somewhere else.
Response from Morgan & MorganJul 7, 2026
We're sorry to hear about your experience, Lisa. Your feedback is important to us, and we strive to improve our services. We understand your frustration and appreciate you sharing your thoughts. We will address this internally to ensure better support for our clients in the future.
CM
Christie M.
Terrible company
For the past month I thought I had Morgan and Morgan as my attorney but today a month after getting all my information they send an email saying they aren't representing me. A while month of my time wasted. I could have been looking for an attorney had I known. Terrible way to conduct a business
Response from Morgan & MorganJul 17, 2026
Hi Christie, Thank you for sharing your detailed feedback with us. We’re truly sorry to hear about your experience and the concerns you’ve raised. Please know that your feedback is valuable and will be reviewed internally to help us identify areas where we can improve. We understand how frustrating this situation must have been for you, and we appreciate you taking the time to bring it to our attention. If there is anything further you’d like to share, please don’t hesitate to reach out directly.- Client Experience Team
BI
Bill
Morgan & Morgan, for the money!
"Morgan & Morgan, for the people" is in reality Morgan & Morgan, for the money, which is just like every other "lawyer"! "Lawyers" are some of the most heartless people on the planet and that is how they earned the title "ambulance chaser" So, from what I see and in my opinion, John Morgan is an "ambulance chaser"! He just uses today's technology and a free flow of student/wannabe lawyers to do it! Their employees sound like kids, which is how they get the "largest" firm of unexperienced, unprofessional, right out of law school! It's not about the people and their employees show that, as everyone knows! A fully loaded tractor trailer dump truck crossed the center line and hit me head on. It totaled my vehicle and left me with 9 herniated discs in my back as shown in the MRIs. The report clearly states that it was the trucks fault. Morgan & Morgan said the driver had no insurance, so there was nothing that they can do (because that's were the money is). I had Uninsured Motorist insurance on my policy and they say they can't do anything with that, because it's too much work for them to try an fight it. After waiting on them for a year, they tell me that they can't take the case. Morgan & Morgan, for the money!!! "Lawyers" should be required to pay clients for the months and years that they lead these injured "people" on, because it's heartless! I think it's truly shameful and pathetic that they have to pay someone to attach canned responses, blah, blah, blah, to all of these complaints! In reality, it's probably not even a person and is AI, because they really don't care and can't be bothered!
As expected, a shameful, pathetic, canned response!
You want me to call and talk with you now, after you basically ignored me, my phone calls and emails for a year? You've been holding up my case for a year, only to throw me to the curb and now you want to talk about something that you had a year to talk about? You people are crazy and you think everyone is stupid and you can just mentally abuse them! This is not just my opinion, but "Morgan & Morgan for the people" S*CKS and is in reality Morgan & Morgan for the money! It's not just me, I've read the reviews here and on many sites, though I wish I had read them sooner! And all of these complaints about the disparities between what was advertised and what is the reality should be reviewed and investigated by the FTC & FCC!
Response from Morgan & MorganJul 6, 2026
We take your feedback seriously and are deeply sorry to hear about your severe accident and injuries. We apologize that your experience left you feeling unsupported and frustrated by our timeline. Due to client privacy, we cannot discuss specific case details here, but we want to review your file internally regarding the uninsured motorist coverage. Please feel free to contact us at [email protected] so we can look into what happened.
CA
C.A.S.
Respectable firm for everyday people.
The firm couldn't take my case due to extenuating circumstances. That aside, the whole team was wonderful, from the case manager to the assigned attorney. If I ever needed service in the future, Morgan and Morgan is the first firm I would consider.
Response from Morgan & MorganJul 21, 2026
Thank you for the thoughtful review. Although we were unable to take your case, we’re pleased to hear that our team was helpful and professional throughout the process. We appreciate your consideration and wish you the best moving forward. -Client Experience Team