ForkfulmealsReviews of forkfulmeals.com

Jude resolved my issue- great service.

Je is a lovely person! She really helped me when the subscription was for the incorrect date. She was so polite and professional and then we enjoyed talking about Filipino food. She definitely deserves a raise! She is lovely and a real asset to your company.

Wonderful! Ena was patient, funny, and polite on the phone. She was great, and we were able to figure out the problem pretty quickly- great customer service!

Jean in sales was very helpful and explained the meal service perfectly! All of my questions were answered in a timely manner. My husband and I have really enjoyed Forkful. The meals are delicious and nutritious - it’s wonderful knowing we can enjoy them anytime!

I had a great customer service experience today with Jude. One of my meals did not taste as fresh as usual, which may have happened during transit, but Jude was extremely friendly, understanding, and eager to help. He made the conversation easy and comfortable, quickly added a credit to my account for next week’s order, and even provided his email in case I need help in the future. I’ve been a customer for about two years, and I usually love the meals. They are delicious, satisfying, and fit well with my fitness goals. This experience showed me that the company truly cares about its customers and stands behind the quality of its food and ingredients.

Awesome service, I will be a lifelong customer, thanks to Jude who this issue. Give him a raise!!!

Tonya was very helpful today,very knowledgeable!

MY experience was mixed. Some meals were very good tasting and others just so-so. We tried Forkful because I was recovering from surgery and it was difficult for me to cook meals. On the plus side, Forkful was convenient. One thing that I felt was a bit unfair is that after suspending meal subscription, Forkful did not give me any notice to re-subscribe, continue or cancel. I did get an email the morning of day to execute my next order; it essentially allowed me to modify the meal selection by 11:59 a.m. When I missed that window, I called customer service right away (later that same afternoon) to see if I could cancel my subscription and the current order; I was told it was not possible. In my opinion, great customer service would have Forkful send the customer an email or text several days in advance of a meal renewal date to allow for another suspended period or cancellation.