ForkfulmealsReviews of forkfulmeals.com

Kat is the sole reason my mom and I are going to try forkful one more time. Thank you for hiring her and she deserves every perk possible

She was quick and efficient and polite

Jude was very helpful in adjusting my subscription. I appreciated his customer service.

Mia was very helpful, patient and understanding , she helped me tremendously thank you.

Stay far away from Forkful. It has been almost a month since my order was not delivered, and over three weeks since I demanded a refund because their customer service could do absolutely nothing to help locate my order. They could not find it, could not fix it, could not give me a real answer, and could not offer any actual solution. Eventually, I was told my refund was finally approved. That was 18 days ago. The money is still not back in my account. This has been one of the worst customer service experiences I have ever had. Their phone number is completely useless. No one seems able to actually help, escalate, resolve, or explain anything. They are perfectly capable of taking your money, but when an order never shows up, suddenly everything turns into a dead end of vague responses, delays, and zero accountability. At this point, I paid for food I never received, wasted weeks chasing down my own refund, and have been given nothing but empty assurances. In my experience, this company feels possibly fraudulent, or at the very least like a company with no functioning customer service and no real interest in making things right. I would never order from Forkful again, and I would strongly warn anyone else not to either. Unless you are fine with paying for an order that may never arrive and then spending weeks fighting to get your own money back, stay far away from this company.

Meals are ok the website could be better and show a complete macro list instead of having to click on the meal and re do your specified order, id give the 4 stars its not the best tasting but its not where near the worse, its the 2nd or 3rd best on protein to calorie but taste better than the other high protein low calorie options, saying that 3 stars today as I found a 2 inch long piece of metal in my turkey bolognese looked like it came off a brilo pad, I've used them for 4 months its the first time I've thought about switching, I've used 6 other companies before forkful, think I might go back to fuel meals, not as tasty but better macros about the same price

I would give 5 stars for the food. Most healthy meal kit I can find. I am very knowledgeable about nutrition. But, customer service is terrible and sometimes I get the wrong meals. Nobody answers the phone or calls back. I stopped getting refunds or credits when they sent open sides or wrong items. I will stick with them because they are good and healthy, but I think they are going through growing pains and need to focus more on customer service. Maybe use cameras on the people packing boxes. I picture teenagers who couldn’t care less just throwing food in boxes. It’s a shame because the food is good and truly low carb. Other meal services say low carb but have over 30 carbs. I want under 10 or maximum 20 carbs. No seed oils in Forkful and if you want a treat they have low carb pure ingredient cookies we love.

Quick customer service