FORCHICSReviews of forchics.com

Do not but this product. I woke up with red painful patches under my eyes when using eyelash serum. So I felt it for a week and tried again just in case it was some other product. Same thing happened second time round including some swelling under one eye. You would think from this result they would refund me as per their 100% guarantee. They did not. Refused to and said I could have a $20 voucher to buy something from their range. I replied saying that would not work for given adverse reaction I’ve had to their product. I reiterated I wanted my money back as per their guarantee. Never heard from them again. I put a grievance through my banking institution and going through the process of trying to get my money back. It’s actually not the refund I care about, it’s more the principle of it all

I bought 2 bottles of eyelashes serum and got them within a week. I've had no issues with receiving my order the first time! I was pleased with my order , Already recommended to my friends, despite those negative reviews i've read, I'm very happy with my purchase!

After ready the reviews I am so surprised, I have had nothing but a good experience with this company. I bought the brow serum by mistake and when I emailed them to change it to the eyelash serum they were fast to reply and confirm it had been changed. Not even a week later I received my lash serum exactly as pictured. I only gave it a 4 star for now because I have not used it long enough to see a difference. But I will update on the results.

So I held off clicking the check-out button for a bit bcz I needed to check my credit card details and after reading the reviews here, I’m glad I didn’t. I’m writing this review bcz I’ve been stalked endlessly by ForChics since then. up to 4 emails on a daily basis about my pending order from their ‘customer service’. Of course asking them to take you off their mailing list I never subscribed to in the first place is no use. I’m receiving even more emails from them at all hours of the day and night. Smells like a scam to me, I’d avoid ForChics if I were you!

This serum showed results. By the 2nd week I could see thicker, longer, more manageable lashes. Around this time I had also started to get ocular migraines which turned into full blown migraines. My brain felt swollen and like it was going to burst. I realized the serum was the only thing I had been doing different. I stopped the serum and the migraines subsided and I feel back to normal, plus my eyes look and feel less irritated. it worked, but not worth the damage it's doing to my vision and brain. Also, the eyelash serum is the exact same as the eyebrow serum and I find it hard to believe there is only 2 ingredients in this stuff.

A super product does not excuse subpar customer service. As promised, I will share my awful experience on every review platform I can find. Customers deserve honesty and transparency especially if we’ve already paid in full. Long story short, feel free to read the screenshots, my package was not shipped until 8/27, 10th day after the shipping label been created and when I emailed the customer service Joan and Charm responded. It could have been a very small deal if they had admitted their fault that due to human error this package wasn’t shipped out yet for whatever reason. And that would’ve been the end of the story. But nope. They decided to lie! What a wise choice! And they ought to teach their kids that (learn from the best, am I right???!) no please don’t tell your kids to lie that’s awful! So Joan and Charm decided to lie to me after they checked in the system and saw that oops the package is still here in the warehouse though the shipping label was created on 8/17 (as indicated in the screenshot). They assured and reassured me that it’s been shipped and it’s on it’s way to me now. Which wasn’t the case and sucks for them that I use arrival to track all my packages and they told me 3 BS perfunctory excuses. Here I share them with you as well as my responses to each. Be the judge yourself here. "The tracking system may sometimes take a while to update" - So whats the point of having a tracking number??? WHY?!?!?!?!?!?!?!?!?! This excuse is so lame and doesn't even make sense! Sounds like you are admitting your system is flawed!! Why is it flawed then? And why haven't you done anything about it though knowing it is flawed?! And is 9 days a while enough for you? If it didn't update over the weekend or whatnot, okay, nbd, but it is 9 DAYS! "Weather is sometimes an issue, plus scanning the items to check where the packages are may not be required at every stage, so it can be hard to determine the items' exact location." - oh wow! I can't believe you would dare to blame it on the weather??? USPS, FEDEX, UPS all run their route despite of inclement weather. It seems like "scanning items" never occurred because when I tracked package again via USPS today, it only has PRESHIPMENT information and that only the shipping label is created, which is a common trick SCAMMERS use. Am I wrong? It is USPS procedure to scan ALL packages they receive or that are going out. - Again, I think the problem here is I HAVE THE TRACKING NUMBER AND ACCORDING TO THE TRACKING NUMBER, MY PACAKGE IS STILL IN PRESHIPMENT, 9 DAYS AFTER THE LABEL BEING CREATED. I don't know what weather has ANYTHING do it with THIS ISSUE that Im presenting to you. STOP USING RED HERRINGS AND/OR PERFUNCTORY EXXCUSES "Package scans are also sometimes skipped, especially when couriers are running behind in order, to enable them to move all packages quicker as additional scanning means extra processing time." - no.... USPS always scans ALL packages. I went to the local USPS office and they also confirmed that only the shipping label was created but this package has not been shipped yet. So now, back to the question I asked in the previous email, and I demand a clear answer, if I don't received the package by what date, will I get a refund? Don’t blame USPS! I like them and at least they are honest Lmfaooo when they don’t know where your package is they will be straight up with you. Rather than Forchics, lie to your face.

This product really works! It is so much cheaper than Rodan and Fields. I use the product in the morning and the afternoon. I have seen a huge difference in my lashes and have been receiving many compliments! I just received my second tube and can't wait to use again!

not a real company, DO NOT BUY.