MRS SALY L.
Late delivery
I ordered on the 10.10 24 and paid £5 for delivery which stated 3 business working days for delivery.Didn’t actually receive the item until the 18.10.24 even though the item was dispatched on the 11.10.24 according to the tracker it didn’t arrive to my local Royal Mail office until the 17.10.24.Does not seem i am the only customer to have experienced this.
Response from FORCHICSOct 22, 2024
Hey there Saly! Thank you so much for reaching out, and I completely understand how frustrating it must have been waiting longer than expected for your delivery. I’m really sorry for the delay, especially since it was dispatched promptly on our end. It seems like there may have been some unexpected hold-ups with Royal Mail, which, of course, is not what we wanted for you. Our team is ready to go above and beyond until everything is taken care. Please email us with the subject line: TrustForChics order # ____ , so that together, we can find an adequate solution specific only to you! 🙏🏻



