CP
Delivery took ages!
I haven't tried the product yet but delivery was awful. On the website it said 2-3 working days. In fact it took 2 weeks! Very disappointing

ForChics aims to empower the modern beauty consumer through the creation of thoughtful beauty solutions that accentuate individual beauty.
FORCHICS (forchics.com) has 901 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 36 reviews with 2 stars · Clear filters
CP
I haven't tried the product yet but delivery was awful. On the website it said 2-3 working days. In fact it took 2 weeks! Very disappointing
Hazel S.
Again another problem with shipping .. I’m still waiting for an order which was for Christmas. I didn’t realise this company was not based in uk . If you are wanting to order from this company think again ….. you will have a long wait .
Hanan
uhm.. i paid for fast shipping which was quite a lot and i was promised to only wait 2 business days. it’s been 3 business days now and it still hasnt come. i honestly dont care if it’s only one day late and that it could possibly arrive tomorrow - regardless, it’s still delayed even tho i specifically chosen the fastest shipping for a reason
Response from FORCHICSSep 17, 2024
Hi there Hanan! Words cannot express how sorry we are about the shortfalls in getting your order in time. 🥺We want nothing more than to fully deliver what we we promised! Our team is ready to go above and beyond until everything is taken care. Please email us with the subject line: TrustForChics order # ____, so that together, we can find an adequate solution specific only to you! 🙏🏻
Alice
My order still hasn’t come! I got an email saying it shipped but when I look on the tracking it says it still is in pre-shipment and there are no updates. I was told it would be arriving in a couple days and it’s been weeks at this point. Not happy
Response from FORCHICSSep 12, 2024
Hey there Alice! I’m so sorry to hear about the delay with your order—waiting that long is definitely not fun, and I totally understand your frustration. Your satisfaction is our priority, and we are determined to help you out on this. We want to make this right! Please email us with the subject line: TrustForChics order # ____ , so we can find a resolution that works for you 🙏 We truly value your feedback and want to make sure all of our customers are happy. Let's turn this review around! 🌟
Evelyn B.
Have been using their mascara and lash serum for awhile. The last mascara I ordered arrived but when I tried to take the mascara brush out of the tube it broke. I contacted them and they said they would send a replacement. That was February 10 and I still haven't received it. Their email says the "order is currently in the final stages of preparation, and they're working around the clock to expedite its shipment." I have emailed three times and get the same response. It's almost a month and I am out the mascara and the money! Not happy at all. I want a refund!!!!!
Response from FORCHICSMar 8, 2024
Hey there Evelyn! I'm truly sorry to hear about your experience with our mascara and lash serum. It's disheartening to learn that the mascara brush broke and that you've encountered delays in receiving a replacement despite reaching out multiple times. Rest assured, we're taking immediate action to make this up to you. We've just sent you an email with a solution, and we're hoping to turn this around for you.🙏🏼 Your happiness is important to us, and we really appreciate you taking the time to give us your feedback.
Stephanie D.
I LOVE your Eyelash serum but work needs to happed on the hair serum, end of 5th week and don't see a difference, uise twice a day and have been through 4 bottles. I will finish this bottle butm am done. you don't know how sad this makes me, I had very high hopes for this product, Please keep working on it.............
Response from FORCHICSMar 5, 2024
Hey there Stephanie! Our heart is heavy to hear about the lack of satisfactory results from your Eyelash Enhancing Serum. 💔Your satisfaction is our priority, and we are determined to help you reach the stunning lashes that was promised. Please email us with the subject line: TrustForChics order # ____ ! so we can make this up to you 🙏
Laura B.
Oh I am so disappointed! I was using another brand and decided to switch to forchics as it was so much better value - since using my long lashes have returned to their original short state after using for couple months and absolutely no growth as a result. Given two stars as I think the price is great value but obviously not when it does not grow the lashes at all!!
Response from FORCHICSJul 20, 2023
Hey there Laura! Your experience is essential to us, and we always aim for our customers to be satisfied and happy with their results. We apologize that our lash product didn't deliver the expected growth for you, as we know how essential that is for you. It's important to us that our customers see the desired results they are looking for, and I'm truly sorry we fell short in this case. We know how frustrating it can be when a product doesn't meet expectations, and we'd love to take this opportunity to make it up to you. Please shoot us an email using the subject line of "TrustForChics Order #___ "❗️We really do care about customer satisfaction and value your opinion - let's get that score back to 5 stars together! ✨💜
Leah B.
I bought both the eyelash and eyebrow serum, and used them both for well over 30 days. Did not see a difference at all.
Response from FORCHICSJul 3, 2023
Hey there Leah! We understand how disappointing that must be, especially when you had high hopes for products you purchased. Sometimes, our bodies and skin can react differently to various treatments, and what works wonders for one person might not have the same effect on another. It's important to remember that everyone's beauty journey is unique, and finding the right products that suit our individual needs can sometimes be a trial-and-error process. Our sincere apologies and regrets over the unfavorable outcome of both serums. We know how disappointing it must feel, but we promise to work together on finding a cure that works specifically for you! 🙏Your satisfaction is our top priority, and we take responsibility to ensure your needs are met. Please email us with the subject line: TrustForChics Order #___ ! so we can work on an effective solution made just for you. 🙏🏻