FanaticsReviews of footballfanatics.com

I ordered a leathermen coat from them Dec 4. The first email states my order was placed and says I'll receive my shipment confirmation. After a day of not receiving the email I called because they had already taken the money. I sat on hold for 20 minutes and hung up and just called the next day. The representative said she'd send me a new shipment confirmation. I didn't get one but I was not in the mood to cuss anyone out so I waited. After 2 weeks, I received an email saying a portion of my order couldn't be fulfilled so I would be refunded. What portion? The sleeves? It's a jacket. The item isn't marked out of stock nor on backorder. Also, how was she sending a new shipment confirmation email when the item is out of stock.. I called to see when I would be receiving my refund and was told 2-10 days. So I ask 2-10 days from the day you guys took my money and pretended like you had this item in stock or 2-10 days from when you guys fessed up to never having it, of course the latter. It's been 3 days since they emailed me and on the 10th day, I'll be d****d if I don't see my money. Quick to take money but not give it back? I don't think so.

I placed my order on black friday and had selected 3 day shipping. However, one item had the tag that it could not be shipped out any later than December 4th. I received my conformation email and was just waiting on the shipping conformation. Once the 12th had rolled by had not received my package nor the shipping conformation I decided to contact customer service and they informed me that one of my items my items was on backorder (total BS the item was in stock the entire time according to the website) but not to worry because one of my items had a special shipping date, the one I listed before, saying it could be shipped no later than the 16th. What!? I understand being back up a few days and even then inform the customer of what is happening. However, two weeks is just unacceptable and unprofessional. Hoping I actually receive my items before Christmas although I won't be surprised if they don't. Long story short if you actually have a date you need your stuff by don't ever rely on this company.

I ordered items on a Weds that I needed by Sat. There were multiple shipping choices. It was before noon, so I chose 2-day shipping. I didn't receive a confirmation of shipping until 30 hours later and noted that goods would not arrive until Mon. I called customer service who basically said that "technically we are right and you are wrong." Not good choice of words in that situation. I wanted to cancel order, but they said too bad that goods already on the way and can't stop the FedEx machine. I looked at how to return goods, but those needed a form to be attached else they would not refund all money. Since items are gong to a third party's address, that one won't work either. Overall, a bad experience in trying to order with respect to a timeline, in having order filled and shipped in timely fashion, and in getting help from customer service to find a solution. I won't do business with this firm EVER again.

I read reviews before order and was extremely nervous but decided to try it myself. Thankfully I did, so pleased with my products. Ordered multiple items including hoodies, hats, and bags from an assortment of teams. First part of order came in 3 days later. Due to only getting half I called customer service and they searched my order and informed me of where the other part was being shipped from, when it would arrive, and were beyond kind to me. Great for Christmas shopping!

Paid for a jersey to arrive next day. This is the third day, and still hasn't come. I called to ask if I could at least get my refund for the 'next day' delivery and was told, "I'll make a ticket and let you know". STILL NO WORD! STAY WELL AWAY FROM THEM. There are plenty of other great companies out there. M

Very Surprising to see all the negativity and bad reviews about this company!!! I had no problems at all!!! I got what I ordered, I got the free 3 day shipping which saved me about $40!!! I received my Nike Elite Jersey even before it was scheduled to come!!! Plus it came with a $10 off my next purchase of $50+. Can't beat that, and I will defiantly do future purchases with Footballfanatics!!!

Nice pictures of clothes but once you receive them 2 months later when you paid for a 3 day delivery, you'll notice they look very different from the ones advertised on their website. My friends in the UK and the US said they're not exactly on time but close enough. If you stay outside the US then buy and expect to wait like everyone else's reviews on here and expect a different product.

two months without having received the goods and now they tell me that I have to contact the courier. they customer service is worth