FanaticsReviews of footballfanatics.com

I bought a logo polo that was supposed to be a coaches shirt. Very nice with team logo, stripes vertical down the sides, contrasting collar. What I got was a plain white shirt with the team name embroidered on the chest. They advertise official logo wear. They ship cheap junk. Live and learn. Read and be warned. This company is a scammer. Don't put yourself in their bait and switch returns spiral of death.

WORST. CUSTOMER. SERVICE. EVER!!!!!!!!!!! Please read my review for the reasons I feel that way about Fanatics. Placed an order in early October. An item was missing from that order when it was received. Called customer service on 10-13 and 10-23. Both customer service reps assured me the item was being shipped and they would "email me a new order number". Needless to say, no order number, no missing shirt. I called again on 10-24, this time I was given a new order number and assurance that the shirt would be there on Friday or Saturday. I looked at the new order email and see that the shirt is being delivered to an address we lived at two years ago. Why?? Who knows?? Not customer service, that's for sure. When I called 10-26 to tell Fanatics about their mistake, I got some more vague assurance it would be shipped to the correct address. Guess what??? Yep, it was delivered to the wrong address…. Called again on 10-30, the customer service rep said that I should have called FedEx to make sure the shipping address was right. Really?? Again, the customer service rep assured me the shirt was being shipped and they would "email me a new order number". Hmmm, heard this one before… No new order number )or shirt) again… Called again 10-31 (that's six for you people out there deciding if you want to place an order with Fanatics). Of course the shirt is now out of stock…. I had to argue with the customer service rep to get a refund for the shirt and the shipping charges. After all that, Fanatics wanted to issue me "fan cash" instead of a refund on my credit card. There is not a snowball's chance in hell that I would ever place an order with them again. But this ordeal may continue… Fanatics said they issued a refund but until I see it on my credit card statement, I won't trust them.

Do not buy anything from here. It will arrive late (even when you paid extra for fast delivery), it will arrive broken and you have add on charges amounting to half the price of the order. Worst place I have ever shopped.

Football fanatics is great for people who want cheap but good quality game day wear. They have tons of great deals and a huge selection of items. That being said, they take a little bit longer ( few days ) more than estimated to ship your items.

I ordered gifts for my 14 year old grandson's birthday. Only part of the order was received and I have spoken to Football Fanatics twice to no avail. I was put on a "two minute hold" and after holding for well over 15 minutes, I was hung up on. They don't know where the rest of the order is and refuse to resend it. I had to file a dispute on my American Express and reorder from a different company . I would never order from them again and would recommend that you not order from Football Fanatics.

I ordered from this site because they advertise all over their website that there is FREE 3 Day Delivery with all orders over 75.00. I ordered in October 1st and my package isn't being delivered until October 8th. I called customer service and they said that they still get a few days processing time and once they decide to ship it out they will make sure it ships for only 3 days. It does not state that we have to wait 3 or 4 days to process. VERY MISLEADING. (not to mention they told me the following day they don't have an item I ordered)

I ordered t shirts in time to have them received for my wifes birthday. Never received them. I did get an email 2 days after her birthday to tell me that the products or no longer being manufactured. Despite this, the same products continue to be marketed on this website.

Ordered five times none of those times have they got my order right.. I had 30 fancash sitting around before and they took it, I called and they didn't help. Second time I had 50 and they took it again!! And they froze my account cause I asked them if they can transfer my fancash to my new account. Makes no sense , this company is bullish!t and a rip off. I don't recommend it to anyone. Took 2 months to get my items and when they arrived they were wrong and they want me to return them and pay the shipping,it wasn't even my fault.