Richard M.
YOU PAY FOR RETURNS EVEN IF THEY MADE THE MISTAKE
They fulfilled my order with the incorrect size, - entirely their error. But, there is no way to return the item without paying a $5.50 service charge. They state: "Your complete satisfaction is our top priority." But why would one be satisfied when having to pay for their error? They list a customer service line but it only puts you on perpetual hold.
