Food LionReviews of foodlion.com

Our local FL is remodeling. Their weekly ad is a joke. They have NO deli meat, the aisles are jammed packed with boxes and carts and crap all over. Why cant all the remodeling be done overnight? Food prices are so expensive for some people so they rely on the ad to tell them the specials. I highly doubt this remodel will enhance anyone's shopping experience. I for one will buy all my groceries from Aldi and Lidl. Ridiculous.

This Food Lion has so many issues. The one in Christiansburg is leagues better. Over the years I have seen produce workers drop raw produce on the floor and put it back out for sale. The employees smoke right in front of the doors so that smoke constantly drifts into the building from the front and back of the store which presents an accessibility issue to those of us with respiratory ailments. Today I had the rudest cashier who was too busy gossiping with her friend about some customer that she said would be shopping elsewhere now to avoid her. Every time she talked to this friend at her register, her hands would stop scanning items. She had absolutely no concern that she was holding up her own line of 4 people waiting which included me. The 3 behind me finally gave up and went to other lines. I waited more than 15 minutes while she had scanned maybe 6 items. I finally spoke up and just said maybe she could talk with her friend when she didn't have work to do and that she was going incredibly slow. She gave me a dirty look then put a disturbing exaggerated smile on and said "THANK you, I APRECIATE it" with sarcasm dripping from her voice. I don't complain about things unless they're egregious. The times I have complained about these things both at store level and to corporate, absolutely nothing changed. I still saw produce that hit the floor everyone's shoes touch with goodness knows what on them be put back on the shelf. The smokers outside the doors continue. And I doubt this horrible cashier will see any real consequence for her rudeness. When I lived in Maryland, Food Lion had a meat bleaching scandal and there are still almost no Food Lions in Maryland. People don't trust them still there. I only have used my local one because it's conveniently nearby, but no longer. I am done with Food Lion. They really don't care about their customers or their quality of service. I haven't even complained about some of the little things like, putting good mushrooms on top of bad where you can't see that the ones underneath are starting to rot. And faking sandwiches in the deli to look like they have filling when it's only just a line pushed into one side of the breat to make it look that way in the package.

They are always nice and willing to help you find products you are looking for. Always friendly and greet me by my name.

On a scale of 1-10 it was a ZERO. I often use this store at 2245 F Ashley Crossing, Charleston, SC 29414 because it is in my neighborhood. I do not often use the drive up pickup because it is generally very slow. Today, Tuesday, May 26, 2026 I scheduled a grocery pickup for 11:00am. I was sent confirmation that my order was ready. I pulled into spot #2, on my phone indicated I had arrived approximately 11:10am and waited until 11:35am and no one came out with my order. At 11:30am I called the number on the sign - and pressed #1 - no one answered. I waited another 5 minutes with no one coming to the car but observed 2 Food Lion employees - standing outside the doors on a smoke break. I will never use this store for a pickup ever again as this slow / no response is pervasive at this store. Order #: m776563870 Pam Rosensohn

I was in Food Lion today. I used the self checkout because there's hardly ever any registers open. After checking out, I preceded to head toward the exit, when the wheels on the shopping cart locked up, causing meet to hit my leg on the cart. I could understand that happening if I were leaving the parking lot with it, but I was still in store. There was no apology from store personnel. It was an embarrassing situation. I should have followed my mind and shopped at a different grocery store.

I believe the Erwin store needs new management. I witnessed a male manage spitting chew near a customer right outside the doors. She said something to him. I didnt hear what she said, but he called her a bad name after she went into the store. I have also seen him be verbally abusive to employees inside the store.

I received a free sample of Stubbs bbq sauce and it was amazing. Best bbq sauce I have had in a long time. I highly recommend getting it to try if you like bbq sauce.

Food Lion delivery sucks! I can NOT choose from which store to get a delivery from like they claim. They automatically select the store. I don't shop at the selected location because I NEVER get a complete order. You should be able to have a set location on your profile like before for delivery/pickup. It does no good to order delivery if you end up having to go to a different location to pick up what crappy locations are out of. I'm starting to hate Food Lion more than Walmart!!