FNBO (First National Bank of Omaha)Reviews of fnbo.com

I mistakenly sent a large payment to them electronically intended for another credit card company. They are now telling me it will take 45 days for them to return my money on a zero balance account. Totally, unacceptable

Card is a scam. They are affiliated with BP but will cut your credit in half without notice even if you’ve never missed paying on time. Complete joke. Not sure having a card like this is worth it just to be able to purchase BP gas. BP should be ashamed they are using this as their credit card for BP purchases. In response to your reply I called customer service before submitting the review and was told there was nothing they could do. That’s not customer service that’s scripted justification.

They are an absolutely horrible company and always reject your payments. Never purchase from these sorry losers ever again. Pathetic excuse for a credit card

Terrible Company....When I bought my Fiat Car, I paid over $30k for it. I found that I could get a credit card design with Fiat on it, so I got it. I didn't use it for a couple of years, and I really didn't realize it. I got a letter in the mail saying your card has been cancelled. How about a letter saying this..."Your Card will be Cancelled if you don't use it within the next 30 days due to inactivity". This is much more courteous, and gives the customer a chance to keep up with it, or close out the account at that point in time. RUDE !!

If I could do NO stars I would! One of our rewards cards was LOST and I was given a ticket number and told I’d be called within an hour or two. I explained that we were on vacation and if they didn’t respond quickly it would be pointless. Three days later I get a voicemail to call them back. I call repeatedly and the recording says to call back during business hours EVEN thought it is Business Hours. I’m canceling the card because of this !

After a minor disagreement the branch manager at Norfolk ne decided to close my account that I've had for 25 years. Her supervisor of course covered for her and agreed to close the account. Stay away at all costs, do NOT do any business with this crooked bank. Customer service is abysmal . Contacting customer service and speaking with a "supervisor" does absolutely nothing, it appears that most of the staff is of the overly emotional type that cover for each other. There are several other accounts this bank is going to lose as I'm making sure everyone knows what happened

I just received a letter in the mail from FNBO offering me a credit card with a 0% introductory APR rate for both purchase and for balance transfers through June 2027, a whole year from now, oh and no annual fees! Granted I have pretty good credit I’ve worked realllllly hard for so I figured it sounded pretty great, right?!? The only think was, knowing this would take a hit to my credit score showing an inquiry, I at least wanted the inquiry to be worth it as far as being extended a decent credit line but I find no were that mentions anything about a credit line. Could be $300 or $35,000🤷‍♀️ I’m not sure if it’s worth the gamble but was still intrigued. ….UNTIL I read alllllll of these reviews giving 1 star and most had very similar problems. That’s got me having cold feet now. On a side note, your company FNBO could really use someone like me to genuinely explain and help your customers out vs the generic copy/paste message where their concerns appear to fall on deaf ears with no willingness to look into each issue and correct what needs to be fixed to ensure the success of this financial situation and it’s reputation. I’d be more than happy to if you guys are interested and hiring because 100 one star reviews on here wont generate future business. I mean this sincerely. Please reach out if you’re interested. If not, understandable. Hate to see your company crash and burn when it’s not too late to turn it around. ….now back to the letter I got today about me pre-qualifying for a creditcard through your company… I’m tempted but also scared after the reviewss. I’m really responsible and pay everything on time with an extensive credit history, zero late payments, and zero collections. Thanks you for your time! -Kaylan Email: ReceiptQueenKaylan at gmail dot com

As of today, they sent a reply to call them at 888 number to go back on hold..never ever again..my bill this month was over 8k and because of your service u wont see 1 cent in Interest..I was the prefect client lots of High dollar purchases ..liars,scammers,he'll bound you are..