FNBO (First National Bank of Omaha)Reviews of fnbo.com

Spoke with someone named Sandi and Cam. I needed assistance with opening an account and understanding alternative requirements in case I couldn't provide an I-20. Hold time was reasonable, and the initial contact was great. The transfer to their dedicated department was quick, and the assistance was clear and detailed. Both representatives were pleasant and fun to speak with. I was actually surprised—internet reviews had me a bit concerned, but I decided to give them a try because everyone’s situation is different. I’m glad I took that chance and gave them a call. I had a great experience. I called their main line, and at the end they gave me the direct number for the department I spoke with, just in case I had follow-up questions or my circumstances changed. Thank you, FNBO! See you guys soon! <3

Opened a high-yield savings account last September. Thankfully only put $1 in to open because there is no way to transfer to or from an external account. So I cannot put more money in and if I had - I would be unable to get it out. I’m so thankful I just opened with the minimum because that $ is lost. Their app has no transfer capability and the new website just links to the old website for transfers because that capability is “coming soon” on the new website. Then the old website just gives you an error message. Since September 2024. You are an online only option for a bank. Transfers to other institutions are essential.

FNBO doesn't allow a transfer from a personal checking account to a business account. Yet, in my business account I can transfer to my personal account no problem. They give the reason due to fraud. Why is there fraud from one way but not the other? Not logical, just an excuse. Then you call to do it over the phone, verify EVERYTHING and then won't allow you to transfer the amount you want, only up to $1000. WHAT?

Horrible customer service, large fees, hidden fees, and they prey on young people to pressure into a credit card. I am extremely unsatisfied with this bank and after 20 years as a customer I will be taking all of my accounts elsewhere. Please do not trust this bank with your hard earned money.

A week by week transaction I ALWAYS make was suddenly charged in 4/6/25 as a money transfer instead of a charitable contribution. The bank claimed there was something I did that caused this and refused to refund me the $5 money transfer fee. Amtrak making this bank our bank to deal with for credit card rewards was a huge mistake. Credit card processing and handling by this bank is the worse experience ever!!! I've NEVER had anything go right working with this bank. Consumers should choose ANY OTHER BANK other than this one to deal with. I called customer service. The first person couldn't help and neither could a rep named Jibeef.

Rip off, not applying payments as they receive them. Melaleuca and this bank can go scratch. I will drop Melaleuca.

FNBO is an absolute scam. Only an idiot with deal with this bank

FNBO Visa credit card was feeing me to death by mistake and Customer service was horrible . finally had to cancel credit card