The aim is simple. We produce high quality, stylish bikes that perform superbly across a multitude of different environments. FLX bikes are designed with cutting edge science, science complete with lab coats and writing strange numbers and letter comb...
FLX Bike (flx.bike) has 85 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
flx.bike
Website
flx.bike
Category
Bicycles
Location
San Diego, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: November 2024.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My FLX trail was fun for a few months but quickly so many things started falling apart. I can’t recommend it because my bike became nearly useless after the battery pack fell apart.
Response from FLX BikeOct 13, 2021
Hey Daniel,
This is Darian from the Rider Support Team. I have read your comment and I apologize for the experience you've had. I would like to have a conversation and answer any questions or concerns you might have. (844) 548-3359
WK
Wolfgang K.
Excellent E Bike
I got the Babymaker E Bike thru a crowdfunding campaign. The bike arrived with a minor delay compared to other campaigns. The bike itself is top notch and hi tech. I could not be happier.
Response from FLX BikeOct 18, 2021
Good afternoon Wolfgang,
We are happy to hear that you were able to get your bike. We strive to make the bike have the features that are desired by the ebike community, consistently updating with responses from the community. If you have any questions about your Babymaker, our support staff is happy to assist you.
Ride safe!
KW
Ka Win C.
Worst Purchase Experience ever by far!!!
Bought Bike in March based on Sept delivery - still not arrived and estimated now to be Feb/Mar - but probably that date will be missed too.
No word past September, then constant delays, with either no information or updates with no real information. Yes there are some reason for delays, like Covid, which now is causing shipping delays, but most of the delays I think are due to bad planning and lack of experience. That I can forgive if they were upfront and honest to their customers about what is going on, but that isn't the case.
When you ask questions on FB group, Moderator deletes your posts and bans you from group, and makes out you are a trouble maker.
They are great at PR and answer your questions, straight away when you are looking to buy, but one they get your money, you don't hear from them.
Hadn't delivered any orders outside of US, and they were already concentrating on making more money by offering other products.
Worst purchase experience I've ever had - definitely won't be buying anything from this company again, and wouldn't recommend to anyone in future, even if the bike is great!! It's just not worth it.
HE
Heiko
Die Firma hat auf alle meine Anfragen…
Die Firma hat auf alle meine Anfragen stets schnell und kompetent geantwortet.
Für ein Indiegogo Projekt ist die Wartezeit durchaus erträglich.
TJ
Tomas J.
Run From This Company
Don't walk away from FLX...Run! Run as fast as you can. I received the bike about a week ago. I've ridden about 150 miles. I'm not impressed at all. Total waste of money. In addition, the customer service is awful. FLX does not respond to emails quickly. The worse part is Evan Teed, the moderator of their FB Group. He deletes your posts and talks down to you. I have been banned from their site for no reason. Very unprofessional.Stay away from FLX.
BM
Ben M.
Well... I finally got it
Got my bike after waiting almost a full year, though I was expected to have received it within 6 months initially. Looks sweet though, and rides pretty good too. Unfortunately, the shipped me a bike with a blown master cylinder, so the back brakes didn't work. I notified them of the problem, and they shipped me a new brake line, but 8nformed me that instalation was on me. Had a pretty helpful video, but I still messed something up and it still doesn't work, and there are no shops anywhere near me who want to touch it because they aren't used to working on brakes like these (which are actually really quality brakes, to be fair.)
After waiting a year for a brand new bike, im disappointed that i immediately had to work on it. I still ride it, but only use the front brake. If I could do it over again, i would buy from a local shop so I could make sure the bike wouldn't have problems, and would have somewhere to go if it did.
FA
Frans Aako W.
I own two FLX ebikes
I own two FLX ebikes, the Blade2 and the Babymaker. Ordered the BM while researching eMTBs and then shortly thereafter ordered my Blade2. I’m not new to ebikes having ridden an iZip Dash and a Haibaike 9S enduro. The Blade came on time and is a great bike, everything I wanted. The BM was three months late which was no big deal, however the moderator on their FB page is enough to ruin any relationship with the company ... not a path to choose in this era of heightened customer service. It seems they have recently sidelined him, hence my four stars. Would be five stars if this gentleman and I had never crossed paths, maybe two or three if he was still around.
EV
Evan
FLX and Miles brand are nothing but slick marketing fronts
FLX and Miles brand are nothing but marketing companies, sleazy
I've been able to witness through several of their campaigns now-the face of these companies isn't what he portrays (as seen in his YouTube videos, he's challenged at assembling his own bikes)-he does a good job at selling hipster t-shirts if you're interested though.