FDEReviews of flowerdeliveryexpress.com

I placed an order for delivery on a specific day, paid extra to have my flowers delivered. They failed to deliver my flowers on that day and failed to notify me that they couldn't deliver. I called customer support the next day and was told it should be delivered that day. An hour later, I received an email stating they were sorry for not being able to deliver my flowers. I called again to ask if it was because they failed the day before or if they were unable to deliver again. I was told that the email was for their failure of the previous day. Again, no delivery. The next day, the flowers were finally delivered and it was NOTHING like the ones I paid for. Not even close! I paid for roses, pink and white roses and the flowers that were delivered were of something I could've picked from the highway. It was UGlY! I called and was told that they didn't have my arrangement available so they gave me something similar or better. Told them that they didn't and they were only willing to give me about half refund of what I've paid for. This is ridiculous! I'm angry at the fact that I was lied to over and over. We will see if I will be receiving my refund they promised. Never again will I go through this with this company.

I was at my father's funeral and ordered a get well basket for my 19 year old daughter because she could not make it and was having surgery. I spent 21 minutes on the phone ordering a Get Well Basket and picking certain foods that she would like. I also asked for a Get Well Balloon to be attached. The next day my daughter received a bouquet of flowers with no card attached. I called four times and spent a great amount of time trying to reach someone to assist me with this problem. When I finally did reach someone, I was told that I would receive a full refund but they would have to pick up the flowers from my daughter! This is ridiculous and I am furious!!!! DO NOT ORDER FROM THIS COMPANY UNLESS YOU DON'T REALLY CARE ABOUT WHAT YOU ARE BUYING AND WANT TO WASTE YOUR TIME AND MONEY!!!

Never received flowers ordered from company have done online support form have called to be put on endless hold 5 times will be filling a grievance with my credit card.

At checkout you will get surprise. My flowers were supposed to be $79 USD and ended up to be 128.25 at check out. $50 rebate email never comes. Next the Flowers were not delivered to the Funeral home. I have called 5 times and 5 times I was transferred to a non existent supervisor and after 15 minutes on hold was prompted to leave a voice mail. Voice mails are not answered and emails are not returned . Total Scam as far as I can see. Jim A Fort Pierce Florida

I ordered a "medium" flower arrangement. The total came to $78. The bouquet was so small that I was embarrassed that I sent it. It would have been better to send nothing at all. Overpriced and underperforming.

This is a shady company buyer beware shop else where

I ordered a bouquet to be delievered same day. I was lead to believe from the last screen that my order cost $42 due to a $50 rebate. Then, I was emailed a receipt that noted my card was charged $92! I immediately worked to cancel my order (via phone and email) and was unable to speak with a real person. Additionally, my flowers even weren't delivered! They offered me (via a form letter extolling the virtues of their customer service) two $50 vouchers to spend on their site. But not on the same transaction. No thanks, guys. This whole experience was horrible. Now, almost 24 hours later and still no response from a real person, I will just be disputing the charges to my credit card company. Buyer beware.

I ordered a homecoming bouquet, with balloon and card etc. They charge for everything and did not deliver even though I paid an additional $10 for express shipping. Really, $4 for the enclosure card is ridiculous. If you are ordering, go with one of the big names, not some fly by night operation like this one. BEWARE!!!!