FDEReviews of flowerdeliveryexpress.com

Everything was easy and simple. Delivery time was postponed, so they gave me credit and verbal apology. Very good business.

I feel their prices, delivery and quality of product are all excellent. I'm very pleased.

Everything was great except I was bothered by the fact when I payed almost $75 in total and thought same day shipping came with that price. I was told it would be shipped the next day instead. However, they did arrive and she loved the bouquet. That's all that matters.

So...Today I placed an order for same day delivery online...then read the reviews after the pament went through. I immediately called to ensure that my $65 did not just vanish. I asked to speak to a manager or supervisor and was put off by the fact that I was asked 3 times to state my concerns before they finally transferred my call. This was an important order as I wanted to apologize to a friend of mine...TODAY! I did wait on the line for a bit...but Jose (I can't remember his ID #) picked up the line and I explained that I was not filing a complaint...but after reading reviews was looking for a solid answer as to if the flowers ordered would be coming in. I was still in the mindset that I had been scammed as he told me that he could call the florist...but could not get me in touch with the florist myself...or tell me who the florist I would be sending out the order. He was patient with all the questions I asked over and over...and listened to me state...OVER AND OVER...how important it was that the flowers and card be delivered TODAY. He put me on hold as he contacted the florist....and I did wait a bit...but he kept getting back on the line to apologize for the hold time. Told me that the florist did receive the order in time and would be on the last delivery they send out. I had him repeat himself a couple times. Even after he assured me that the order would come today...I was still checking reviews and my email for confirmation from the florist. I never got the confirmation....but the flowers did show up...and are beautiful. The price was a bit steep...and yeah I could have gotten them cheaper if I went and got them myself...but that was not an option...and was worth the extra $ for being on short notice. Everything is good right now...but I was still very uneasy until I KNEW they arrived as I could not track the order online (the link did not work) and could not get an ETA. I usually do not write reviews...but I was so sure after reading so many...that I got scammed. TLDR: Ordered...got charged..read reviews...sh!t a brick...until all ends well. Maybe I'm just lucky on a bad luck day.

i used FDE for a church event we were hosting and I was impressed they were able to bring such big arrangements especially on short notice. I also ordered a few gift baskets. Be aware that ordering things such as vases and extras can add up, but the savings still hold up in the end. Most likely going to go with them again for other events when I need big arrangements on a few days' notice.

I ordered flowers for my fiancée's birthday to be delivered to her in St. Louis (I live in a different city). There were some extra fees for the vase, card, and handling that weren't mentioned until checkout and review, but my total ended up being fairly reasonable considering that Flower Delivery Express sends orders to local florists. I never received a confirmation email and could not track my order online. I called their customer service several times and they would get disconnected, and I always got Indian-accented persons picking up the phone – which is fine, but that led me to think I might have been scammed. Expected delivery day was next day, but two days later when I had given up all hope that this wasn't a scam, a local florist called my fiancée to let her know the delivery would be complete within 30 minutes. Lo and behold, they showed up at her door with beautiful roses and a handwritten birthday card with my message to her. While I am disappointed with the customer service, website tracking utility, and large number of complaints, I am happy to have gotten good results from them.

The flower arrangement received great praise though the delivery was a few hours late. Tardiness didn't matter in this instance, but it's something I'll keep in mind next time I use FDE.

I bought the exquisite choice for my anniversary. The flowers were beautiful. I bought the regular choice the next time and the roses were dry and lasted only couple of days. Always buy the higher level offered if it is an important occasion.