FDEReviews of flowerdeliveryexpress.com

Ordered a bouquet for a friend's birthday while in Europe. Received an email a few days later that the order was "incomplete." Meanwhile, Flower Delivery Express had charged my credit card for the bouquet plus a $32 delivery charge, and of course, my friend never got the bouquet. When I called them, I was asked to leave a message on their "Customer service" recording, and no follow up actions were taken. I will dispute the charges through my credit card company. Flower Express is a fraudulent operation, and I would have saved myself a lot of grief by going with a reputable company.

This company has the worst customer service. If I could give them negative stars I would!! The lady I ordered the flowers from assured me that they would be delivered today. I told her that if there were any problems with the order to please call me and let me know. No one has called me or even left me an email. No one can give me a straight answer on where my order is. All they keep on doing is hanging up on me whenever I call. I got charged $100 and my mom never received any flowers. It's my mom's birthday today and I really wanted to give her some flowers. Now all I want is to get a full refund on these flowers that she never received.

The flowers were delivered as requested. My wife was very pleased with the arrangement. The price was fair.

Paid for four hour delivery, still waiting for order to clear 'design centre' a week later. Seriously, this operation is an absolute scam and I can't understand how they they're allowed to stay in business. No response from customer service and why Google lets them advertise amazes me - a google search shows absolutely woeful consumer feedback yet Google continues to take their money. I gave them one star only because the system wouldn't let me give them none. And after I posted my review, I see an ad for Flower Delivery Express on the Trust Pilot page. Seriously???

They never delivered the flowers. Their "tracking" says order is in route for deliver since yesterday at 3:00pm! They charge extra for same day and even more if you want it delivered within 4 hours. Then it is a day later and no flowers were delivered and they will not credit your account! They send you and 30% off your NEXT order! Who in their right mind would order from this company again! RIP OFF! I wish I would have read the reviews before I got Scammed!

Ordered flowers for a funeral and the operator could barely understand English, completely misspelled every word on the condolence card, flowers were delivered to the wrong address 6 hours after the funeral. Please, please don't use this company - you will regret it.

Ordered flowers for my wifes birthday on a tuesday she didnt get them til thursday they were wrapped in plastic half of the flowers had done fell apart paid 75 dollars and they refunded 15 like really, plus paid extra fees for a 4 hour rush service that was a joke! I recommend just using a local florist to everyone.

Paid over $100 for flowers plus a hefty delivery fee for next day delivery. Order didn't arrive for several days and when it did they made no apology and looked worth $10.00 at most. When calling to check the status or complain about quality they just hang up on you or send you to a voice mail to leave a message which will never be returned. Awful company. I think their entire customer service is devoted to posting fake reviews. I don't know how this business is rated so highly on google.