FDEReviews of flowerdeliveryexpress.com

Terrible place to d business with. I placed an online order on a Saturday for same day delivery. When it was not delivered I called on Sunday. I was told I had ordered to late and it would be delivered on Sunday. No delivery on Sunday either. So now it's Monday, still no deliver. I was assured it would be delivered today(Tuesday). 1:30 pm still no delivery, placed a call to customer service and was again told it was taken care of and my order would be delivered today. At 6:30 pm still no delivery, I called customer service yet again and was finally told my order had been cancelled due to the address being out of delivery range even though the website has you enter the delivery zip code to determine if delivery is possible. I was given a refund but that does not make up for the terrible customer service and the fact that my grandmother who lives hours from me did not receive her birthday gift. Take your business elsewhere!!!!

I ordered flowers for my mother in law for Mothers Day a few years ago, her flowers were delivered but vase was broken, flowers were dead, and no note. She had no idea who sent them, and in the process cut her hand opening the box due to broken glass!!! I called told my complaint they said they would resend and never did. Now I get emails with so much off order to order, yeah right, I just delete them. I will never use again!!!!!

Hello back in may I placed a order for a 40 b-day flowers and paid over 53 bucks for them on my credit card I called many times just got run around many times I put in over 5 hours of my time to get what I paid for still no flowers it's a big f.....scam I work very hard for my money don't ever ever buy from these scam people

I placed this order for Mother's Day. It still has not been delivered, but my credit card was charged. I have called and left messages and emailed customer service as well as the CEO with no responses. I will never order from here again, especially since they still have my money and I do not have any flowers.

my son ordered flowers for his girlfriends birthday. They go to school together and are home for summer break. He was excited to get to surprise her with flowers and chocolates. Not only were there a ton of hidden fees but nothing has ever been delivered. Flower Delivery Express was super quick and efficient in charging my card!

The flowers were delivered the day AFTER Mother's Day. I wouldn't be so upset, but the bouquet that arrived were 12 tulips sticking out of a vase. For $126 (after free shipping and "$40 off coupon"). They looked nothing like the picture online, and the description on the website never mentioned the low number of flowers. This is an unacceptable charge for the product received. Well noted.

The worst experience ever! Ordered flowers for my boss mother in law per his request and guess what? Flowers did not arrive!!!! Called them 4 times!!!!! Flowers arrived one day later than was ordered at 5:30 pm. How horrible is that?!!!!! Never order from them again. Do not recommend!!!!!!!!

Worst customer service ever. The customer service department reads from a script and has no real answers, you can hear a bunch of background noise when speaking to them on the phone, not sure they even can hear me. Then they tell me it is either our for delivery or has been delivered and I am calling to say it hasn't been delivered. When I emailed customer service they send me a rebate of 50 so I can reorder???, that will never happen. DO NOT RECOMMEND...