FDEReviews of flowerdeliveryexpress.com

I appreciate the service provided. Will definitely order again.

I'll admit, I was wary at first. I had found out late on a Friday afternoon that is was my bosses birthday so I tried to scramble a last minute flower delivery for her, which after placing the order I was sure would not make it. Then I found out the was going out of town for the rest of the week and was leaving imminently. The flowers seemed pretty moot at that point so I decided to cancel the order, which was a process. I had to call the customer service line 4 times and sit on hold for 30 minutes before I actually got a chance to speak to someone. The woman I spoke to was vary kind but and was determined to do everything in her power to make sure the order got to my boss but unfortunately it just wasn't going to happen. I would honestly have given a lower rating if it wasn't for the customer service provided by the woman I spoke with.

Overall good

The flowers were delivered on the same day, but arrived in the evening due to delivery truck breakdown. Was impressed by delivery guy as he called twice to let me know about things.

the site is to hard to use if you want to look at the flowers it ends up ordering them when you are not ready I tried to see two different arrangements to choose from and they ended up charging me for both I then had to call them to get it corrected. they need to make their site easier to use. The flower arrangement was beautiful no complaint there but there are hidden fees that don't show up until you have placed the order what I thought was going to cost me maybe $50 to $60 dollars it ended up over $100 I just tried to do it again for a credit they said I had and it went the same as before when I ordered so I didn't finish the order but I know if I check my account there will be charges so I think at this time I will not use this way to order again thanks for this experience

I did not see them but heard they were beautiful and were delivered on time. I do like to order on line but had trouble with that. It dropped me before I was finished and then I had to call to make sure the order went thru. It was a little time consuming..

Very fast and easy to process, delivered same day as stated. The only thing that I might want to improve is, I checked "Florist's Choice" so the flowers sent were just daisies and colored carnations. For $60.00, I think they might have used some more varieties of flowers. They were arranged in an attractive way.

The company made a mistake and now the refund me the money. I am pleased now.