Florists.comReviews of florists.com

Bought a bouquet of flowers for my mom for Mothers Day. I requested they be delivered Sunday. They delivered on Tuesday before. I ordered the most expensive bouquet with roses and beautiful flowers. Guess what she got carnations and ugly flowers I could not believe it. Of course I can’t get a hold of customer service. I finally find a number online, but they say they can’t find my order. I’m so upset! What a scam!!!! oh and to top it off, she maybe got eight stems of flowers in the bouquet. It looks like crap. I’ve emailed all the emails I can to contact someone with no answer. I want my refund!!!! I wish I could show you all a picture

The only reason it's 1 star review is because you can't give a zero. This company is a fraud!! I ordered from them last year for Mother's Day and the complaints are the same as all the others. Attempted delivery, will keep trying until its delivered, said it was delivered, made contact with them they say it will be delivered today ALL LIES!!! Had to cancel order. Unfortunately, a year later I didn't realize it was the same company and ordered flowers again from them for Mother's Day and yep you guessed it same exact BS just canceled again. Not only am I writing this review but I'm contacting the Better Business Bureau also as I recommend everyone do the same. I can't believe they are still open and allowed to do this after an entire year. I won't make the mistake again they are a complete FRAUD!!!!

This website is a SCAM!!!!

This company is terrible. One of my closest friend's mother died, and I was unable to attend the funeral. I just received a call, seven hours after the funeral, that "We did not have anyone who could deliver to that location today." What????? You take my money, receive the address, and indicate that the flowers will be delivered, and fail to deliver them. Then you give me two choices: have them delivered somewhere else (like I believe that would actually happen) or receive a refund.

Ordered flowers to be delivered Saturday. No flowers Saturday, no flowers Sunday. Called Monday and rescheduled delivery for Monday or Tuesday. No flowers Monday, no flowers Tuesday. Contacted Tuesday night, guaranteed flowers Wednesday. No flowers Wednesday. Thursday, gave up and asked for a refund.

You can't put 0 for a review, but that's what I would give. I ordered flowers for a friend's birthday. My order said it was delivered, but it wasn't. There is no phone number to contact flowers.com. I used the chat and they called the florist, which was already closed at 4pm. Their site claims to deliver until 8pm, but not if the florist is closed. They wanted to credit half of the delivery fee and try a redeliver. In the end, I asked for a full refund. What a waste of time! Do not use them!

It should be zero stars. The order was not delivered. The website wasn't helpful. There is absolutely no way to get in touch with customer service to get any information or a refund. That was a waste of $70 dollars. 🙄

Terrible florist. Flowers ordered were not was received. Website customer service is a joke. Chat function doesn’t work & no way to contact them. Buyer beware!