Florists.com guarantees the lowest prices on beautiful cheap flowers and gifts, from fruit and gift baskets, to same-day flower delivery by a local florist.
Florists.com (florists.com) has 224 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Wynne W.
Ordered a birthday bouquet for my MIL. The balloon was deflated. The delivery guy delivered the arrangement upside down. The flowers were NOTHING like the picture and there weren’t very many flowers, even though I paid extra for deluxe. Would not use this service again. Very disappointed.
Debbie A.
They emailed flowers were delivered but they lied because we were home entire day. Do not ever use them! This is the second time this has happened.
Glenn
Should have read the reviews... Ordered flowers that never arrived. I was able to get a full refund via their chat and receive the email confirmation. Next time I'll just overpay, with the usual suspects like pro flowers
Michele C.
Take your money and no customer service number works. SCAM Don’t use.
Aundrea C.
I ordered a bouquet for my mom's birthday that never arrived. I tried to chat with customer service which is apparently not open during the weekend, even though that's not posted anywhere on their website. When I did get in contact with someone the next Monday, they said they couldn't fulfill the order because there was no flower shop in the area that could do so. But no one reached out to communicate that to me. Then they offered to send a replacement bouquet that was half the price of the original order and offered to refund shipping. I could keep going, but bottom line is that their business practices suck and then they make it the customer's problem.
BM
I ordered from Switzerland for delivery to my son's host family. In the afternoon, the flowers still hadn't been delivered, so I started to worry and went to read the reviews (I'd forgotten to check before and had trusted chatGPT, who'd given me this site)...which gave me even less confidence and I thought it was ruined... But to my great surprise, the orchid was finally delivered (I don't really know the time), in a beautiful arrangement, there were even 2 orchids and everything was perfect! So I thought I'd post a comment to say when it's good and we're happy!
Marcy M.
Can’t get ahold of anyone using website, chat option and no phone number. I called a number listed that I found at another site and said I had less than 1 min wait, 7 minutes later I hung up. I ordered flowers and balloons on 5/18/25 for a birthday delivery on 5/29/25 to a business location that closes at 5. At 4:30 still no confirmation of delivery and recipient had not mentioned it. I am disputing the charge and never ordering from them again!
Teal H.
I will never use this site. Yes the flowers came but they were NOT what I ordered for my 89 year old aunt in the hospital. I ordered an expensive vase of sunflowers. Her flowers did not have any. They looked like a funeral arrangement. The opposite of what I wanted. If they could not provide the sunflowers, they should have told me and not just take my hard earning money. Shame
