Florists.comReviews of florists.com

The worst arrangement ever, not remotely similar to what I ordered. I know it won't be exact but should be similar. Looks like the arrangement was done by a 5 year old

Terrible experience. Ordered Mother’s Day flowers 6 days ahead to be delivered on Saturday. Notified that afternoonnthey could not deliver until Tuesday - then again on Tues that not until Weds. Cancelled the order. Won’t be surprised if I never get my $$$ back …

I am only putting 1 star because I have to put a star to write this review. I spent money for my mother's to get flowers on Mother's Day and nothing showed up. Then checking online, there is no way to truly "track" it. I will never do business with them again. Very disappointed and let down on Mother's Day when I trusted and paid for them to get flowers to my mother. HORRIBLE business integrity. I should've read reviews in the first place.

If I can give them 0 stars I would. Ordered flowers for my mom and mother in law, my mom’s flowers were not the ones from the website and my mother in law’s flowers were never delivered even though I received an email saying that it was delivered. I’m very disappointed and it’s been difficult trying to reach them to get a refund.

Without wasting a lot of words and time, assume that this is the worst possible review that I can give any business establishment. Ever…. Avoid "Flowers by Nora" (flowersbynora.com) in attempting to send flowers to an area you do not exactly know. This company stated online that they were located in the delivery area so I started an order. The website said “Same day fresh flower delivery in Los Alamitos (CA). Family Owned and Operated local florist.” Near the end of the order process, I asked their location and they told me on the phone that they were located in Montebello, CA about 30 minutes from my delivery location. I still don't know where the person was. But at that point since I needed to hurry, I placed the order. That was a mistake. I shouldn’t have. They are not a traditional local franchise or chain, but rather a "call center" or "broker" website that mimics a local, independent florist. Upon receiving an order, they typically pass it to a real local florist while keeping a significant percentage of the payment, which for me resulted a lower-quality product than what I ordered. Mine was not professionally designed, just flowers stuck in a cheap glass jar. They would not refund my money, nor even redeliver a real professional arrangement to my party using mixed blooms in inventory. Rather they took $20.00 off my charge, sending me scripted regret responses to my emails, and that was done even before the charge was posted to Amex, as if that’s their MO at first sign of a complaint. This negative review will add to the other overwhelmingly negative complaints on platforms like the Better Business Bureau (BBB) and Yelp. Please read some before you order. So, if you are looking for a local florist, you should verify the physical address of the shop in the specific town to ensure it is not a call center directing orders from a different location. Please note that there is apparently a legitimate local Flowers by Nora in PA.

I wish I would have read these reviews before ordering. Reading others, I'm lucky at least something was delivered and on time, therefore the 2 stars. However I ordered the large and got the small. Customer service site only offers Chat which doesn't work. Buyer beware.

Just do not use them. I ordered an arrangement to be delivered for a funeral on Friday and even paid extra for expedited delivery and A WEEK LATER the flowers still have not been delivered. I've called at least 4 times, spoke with a supervisor who assured me the arrangement would be delivered this past Weds- that he would personally reach out to the florist- but still no flowers!!! I ordered a plant for a friend hosting a party this past weekend. It was supposed to be delivered on Sat, it finally was delivered on Monday. Florists.com is the WORST, do not use them. I can't understand how they can conduct business this way.

Terrible is the best I could say. The picture of what we ordered for our holiday party centerpieces looked NOTHING like what we received. We even paid extra for the large size and we received 1/2 the amount of flowers. Mostly green leaves and none of the pinecones that the picture of what we ordered had. I wish I could post pictures to show you. Even the bow was thin and droopy, just like the flowers. Do not order from them.