Florists.com guarantees the lowest prices on beautiful cheap flowers and gifts, from fruit and gift baskets, to same-day flower delivery by a local florist.
Florists.com (florists.com) has 224 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing224 approved reviews, newest moderated first
Mickey W.
Flowers never received and my card was charge $90. The flowers were for a close family member's funeral. Very embarrassing for these to not have been received. Impossible to speak or chat online with anyone and am still waiting for a callback. Working with credit card company now to recoup the money.
michele M.
This is a bait and switch operation. I paid almost $100 for a specific type of arrangement in a cube and what was delivered was nothing like the photo - nor did it have the flowers that were noted in the photo. The arrangement delivered was a day late and looked like it came right from a bargain grocery store. It is truly shameful.
Katarina S.
Ordered for a funeral and the flowers were never delivered. Couldn’t reach out to customer service and the chat option doesn’t work. Very disappointing and frustrating, definitely won’t recommend this site. I believe it’s a scam
Kim
Used Florists.com to have flowers delivered for a special occasion and not only were they delayed by 2 days in delivery, but I had to chat with them 5 different times to get the replacement and delivery corrected. No one from either Florists.com or the local florist who was to fulfill the order call to notify me of the mishaps. Flowers were finally delivered, but they were droopy and looked like a rush job. Terrible experience. I will never use them again- nor their parent company, 1-800-flowers.
Shawna D.
Ordered flowers for my Uncle who is in hospice. They were not delivered the first day. Contacted the service- they said they would be delivered the next day. Again no flowers- meanwhile my Uncle has been given days to weeks to live. What a garbage service. I don't recommend using it at all. It is a SCAM.
Aviv S.
I ordered flowers and balloons for my wife. Flowers look great but I spend a lot of money on the balloons and only got two balloons, one of which was without air. I called, spent a half hour waiting on the line, only to be told they can't compensate me for the mistake and that they'll refund the value of the balloons. No compensation. Only willing to call my wife and apologize. I already did that. Gee thanks. Never ordering from this company again. Terrible service. No quality assurance.
Jean P.
Like many other reviewers, the service was terrible and the bouquet looked nothing like the website at all! Not only that, but the delivery was not made on my mother's birthday.. I don't know who received the order, but someone else somewhere has a "Happy Birthday" bouquet.. when I contacted customer service, they apologized and first sent a message that said it would be delivered on the 17th (10 days from original date)!! Then the representative apologized again and advised to disregard the message, adding the re-delivery would occur in two days. When my mom showed me what was delivered, it was the most un-"summer fields" bouquet I ever saw... two sunflowers, three roses and some baby's breath, some ferns.. that is all.. no balloons at all either!! I really wish they would allow us to upload photos of the items..... DO NOT USE THIS SERVICE!
ckw B.
Picture does not look anything like what was delivered I ordered a double bouquet with two mylar balloons. Recipient did not receive the balloons and the double bouquet looks nothing like what is pictured as the double bouquet on the website. See pic. After contacting customer service, they only refunded me 50% Bottom Line: No, I would not recommend this to a friend
