Florenix Reviews | Read Customer Reviews of florenix.com

Florenix Reviews | Read Customer Reviews of florenix.com

Florenix reviews

114 approved reviews, newest moderated first

Ronniemuirhead
Aug 17, 2026
I told them to cancel but they took…
I told them to cancel but they took money out of my account after that so would not recommend them also the cacao came as capsules which are horrible better buying powder
Response from FlorenixAug 17, 2026
Hi Ronnie, We're so sorry to hear about your experience, and we completely understand your disappointment. We understand how frustrating it must have been to see a charge after you had already requested to cancel. This certainly isn't the experience we want anyone to have, and we'd really like the opportunity to make things right. I'd love to personally look into this and get everything sorted as quickly as possible. Could you please email us at [email protected] with the email address and order number you used when placing your order? Once I have those details, I'll personally investigate this for you and work toward a resolution right away. Warm regards, Sarah Customer Happiness Lead Florenix
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R.Oates
Aug 15, 2026
Great communication & a really…
Great communication & a really informative company. 😊👍
Response from FlorenixAug 16, 2026
Thank you so much for your kind review! We're delighted to hear you've had such a positive experience with our communication and found the information we provide helpful. We truly appreciate you taking the time to share your feedback and support Florenix! Warmly, Florenix Customer Happiness Team
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Portland C.
Aug 14, 2026
BUYER BEWARE
I read some advertising about the positive effects of the product on fatty liver. I submitted an order on line. I received far more than I ordered and was charged for the full amount I tried to obtain a return and refund but this was not facilitated I negotiated a 20% refund, which I have received I am unhappy at the pressure business model and the lack of transparency when I requested a full refund BUYER BEWARE
Response from FlorenixAug 14, 2026
Hi Portland, We're sorry to hear about your experience, and we understand why you would feel frustrated by receiving more product than expected and by the concerns you had around the refund process. We appreciate you sharing this feedback, and we'd really like the opportunity to review your order and make sure your concerns have been properly addressed. Please email us at [email protected] with the email address and order number used when placing your order, and I'll personally look into this for you. Warm regards, Sarah Customer Happiness Lead Florenix
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David
Aug 14, 2026
I am not sure if this product is any good.
I am not sure if this product is any good. As I have been using them for over a week. And I feel absolutely nothing. I will have to come back to you on this. If there are any issues good or bad.
Response from FlorenixAug 14, 2026
Thank you for sharing your honest feedback, David! We completely understand that it can take some time to decide how you feel about a product, and we appreciate you giving Florenix a try. We’d be happy to hear your thoughts once you’ve had more time to use it, whether they’re good or bad. Your feedback means a lot to us! Warmly, Florenix Customer Happiness Team
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William L.
Aug 13, 2026
I ordered a one off trial of the…
I ordered a one off trial of the product last month and now they have taken money from my bank, I never signed up for a subscription and demand repayment asap. William Lennox
Response from FlorenixAug 14, 2026
Hi William, We're sorry to hear about your experience, and we completely understand your concern about seeing a charge you weren't expecting. We'd really appreciate the opportunity to review your order and subscription details so we can clarify exactly what happened. Please email us at [email protected] with the email address and order number used when placing your original order, and I'll personally look into this and work toward a resolution as quickly as possible. Warm regards, Sarah Customer Happiness Lead Florenix
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Tina P.
Aug 13, 2026
I tried to cancel my order as I ordered…
I tried to cancel my order as I ordered lots by mistake 20 bottles to be exact! I didn’t think the order went through so I kept retrying. I then saw it had taken lots from my account… so i desperately tried to cancel the payments and went on to contact them by email also . I never heard back and 20 bottles turned up weeks later . NOT HAPPY 😡 I still tried to ask them if I could return and have a refund but was told NO not on the offer ? But it says you can return before 30 days but they won’t do that instead offer me 20 % discount refund ! So beware when ordering!!
Response from FlorenixAug 14, 2026
Hi Tina, We're very sorry to hear about your experience, and we understand how frustrating it must have been to receive an order you were trying to cancel. We'd really appreciate the opportunity to review what happened with your order, cancellation request, and refund concerns. Please email us at [email protected] with the email address and order number used when placing your order, and I'll personally investigate this for you and work toward a resolution. Warm regards, Sarah Customer Happiness Lead Florenix
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Jules C.
Aug 11, 2026
I would score zero if I could
I would score zero if I could. Advised delivery date when I chased after 2 weeks. Failed to deliver, then emailed a series of time wasting lies..... They said they had processed a partial refund for wasting my time... they had not. They claimed they had tried to deliver multiple times. I have full CCTV and can say 100% they never did.. They claimed my order had been returned to them but then said to keep it if it turned up- this is clearly nonsense. To demonstrate some impartiality on my part this may not be an outright lie but belies amazing incompetence. I believe if a company is this disingenuous about deliveries and refunds, what else are they being disingenuous about? I will never find out about the efficacy of their products because I will never use Florenix again.
Response from FlorenixAug 11, 2026
Hi Jules, We're very sorry to hear about your experience, and we completely understand how frustrating it must have been to deal with the delivery and refund issues you've described. We take concerns like these seriously and would really appreciate the opportunity to review what happened with your order and refund. Please email us at [email protected] with the email address and order number used when placing your order, and I'll personally investigate this for you and work toward a resolution. Warm regards, Sarah Customer Happiness Lead Florenix
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huntintoo
Aug 9, 2026
Took 75 days and a few headaches to get…
Took 75 days and a few headaches to get here. So this is premature. I'm 3 days into my order and I can tell you it tastes good!!
Response from FlorenixAug 9, 2026
Thank you for sharing your experience! We truly appreciate your patience throughout the delivery process, and we're glad to hear your Florenix has finally arrived and that you're enjoying the taste so far. We hope your experience continues to be a positive one as you keep using it. Warmly, Florenix Customer Happiness Team
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