Alison R.
Avoid this company
Dreadful company. Avoid at all costs. They sign you up for a rolling contract without you knowing it then ignore all emails when you try to cancel it and get a refund. Do not as to this scam company’s ill-gotten profits.
Response from FlorenixSep 4, 2026
Hi Alison, We’re very sorry to hear about your experience, and we completely understand how concerning it would be to see a recurring charge you weren’t expecting. We sincerely apologize for the frustration this has caused. We’d really appreciate the opportunity to look into this personally and get everything clarified and resolved for you. Please reply here or email us at [email protected] with the email address and order number used when placing your order. I’ll personally review the details and do everything I can to get this sorted as quickly as possible. Warm regards, Sarah Customer Happiness Team Lead Florenix




