FLORE INCReviews of flore.com

I was so excited to start this subscription at the end of May 2024 but have not seen any positive results. By August 21, 2024, the company announced they were increasing their subscription prices from $79 to $99/month, and they started charging $249 for lab testing for existing members and $299 for new members every 6 months which was ALL previously included for $79 per month. I had 1 reformulation after 6 weeks, which I am currently still on, but not seeing any positive results. Now, I won't know the results of this or the previous formula as I canceled my subscription bc I refuse to pay $99/month plus $249 for lab testing. Their customer service is outsourced to some foreign country and is horrible. If you complain at all, they just offer to cancel your subscription instead of making it right. They offered free consultation with a doctor which took 3 months to schedule so I never received mine as it was scheduled for September 5. The doctor, Aubrey Anderson, emailed me asking to reschedule my appointment with her after I canceled my subscription. My sister had the exact same experience. This company is all about the bottom line and not about your health.

Dr. Aubrey Anderson was so informative and pleasant to speak with. I didn’t expect the additional follow up information she emailed me after our review meeting. Thank you for your knowledge and time. I look forward to implementing these changes and to a happier healthier gut.

I am beyond impressed with the wholistic approach of Flore’s gut microbiome testing, reporting, physician consult, and bespoke probiotic formulation. I understand that Flore is splitting its fecal testing effort from its probiotic formulation effort so each can focus on what they do best. I do wish it was still a package deal because I learned so much from my physician consult on ways to better my gut microbiome make up. I’ve been with Flore and Sun Genomics now for about 3 months and I am very excited to continue on the road to wellness with them. Couldn’t recommend it more!

I had the pleasure of having my microbiome test reviewed by Aubrey Anderson, ND. Dr. Anderson walked me through my test results and explained how they might affect my gut health. She was extremely clear and knowledgeable regarding what to focus on and improve. Her uplifting spirit and love for the gut microbiome were contagious! After our call, Dr. A followed up with an email full of resources and articles, which I find empowering and useful. I highly recommend you schedule your call after your results are back. It will not disappoint.

Aubrey was great. She was prepared with all of my results and tips on how to get the results I'm seeking. It's hard to believe we were only on the call for a half hour because I learned so much!

Don't use this company. I learned the hard way it's a scam. They charge taxes for multiple counties, and then they charged me again. So not only was I not refunded for the cancellation within less than a few hours of ordering, but they double charged me. phone number they provided goes to a busy signal and likely a non-working number.

Great summary and really helpful answers to questions

Their customer service Has gone downhill. Especially since the Netflix series. Well I understand the volume, the ability to serve has decreased in addition to their customer service. I wouldn’t recommend this company. They are also doing away with many services that were valuable.