FLORE INCReviews of flore.com

4.6310 reviews
Personal Care
51 W Jackson St #105, Joliet, Illinois

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FLORE INC

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About FLORE

Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.

FLORE INC (flore.com) has 310 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: FLORE, flore.com
Website: flore.com
Category: Personal Care
Location: Joliet, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FLORE reviews

310 approved reviews, newest moderated first

Tiffany E.
Nov 6, 2020
The Best
From day one the customer service the instructions the reports the website everything with Sun Genomics has been great. I really enjoyed my one-on-one with Shirin she took the time to explain things to me, answer all of my questions and we even had a few laughs. It was great. Thanks again I look forward to using this product in the future. I believe it's going to give me the boost I need to get better and on track.
Response from FLORE INCNov 12, 2020
Hi Tiffany! Thank you so much for the feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you. Warmest Regards, Customer Experience Team
JBOC
Oct 27, 2020
This company keeps sending me emails…
This company keeps sending me emails asking me for a positive review. They still have not completed my test nor sent me any products. Who’s minding the store there?
Response from FLORE INCNov 12, 2020
Hi JBOC, Thank you so much for the feedback! I'm so sorry that you had that experience. If you want to send us a direct message at [email protected], we can make sure that your process is underway. And please feel free to let us know how we can improve your experience. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you. Warmest Regards, Customer Experience Team
Dileep N.
Oct 27, 2020
The personalized probiotics worked fine…
The personalized probiotics worked fine for me. Overall, it improved my health, especially all the digestion-related illness was completely absent during the course of my probiotics. I am waiting for my next assessment and new formulation. I would strongly agree anyone healthy or lactose-intolerant, or with troubles in digestion, to test and start this effective way of life with customized probiotics. The staff are professional and active to deliver the customized pills and health reports with diet suggestions, in time.
Response from FLORE INCNov 12, 2020
Hi Dileep! Thank you so much for the feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff working closely together to make sure you get everything you need and can't wait to follow up with you. Warmest Regards, Customer Experience Team
ZHI Z.
Oct 27, 2020
I had great experience with your staff
I had great experience with your staff, Justin Who is excellent communicator and hard worker. I would love to do more collaboration in the future. I have had set up a website to speed up registration for covid test and other issues and to expand the service. I already signed another agreement with a film production who need every other day test hope you can collaborate with this project. I would also suggest you hire additional people To be a carrier and doing test that way to expand your business.
Response from FLORE INCNov 12, 2020
Hi Zhi Zheng! Thank you so much for the feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff working closely together to make sure you get everything you need and can't wait to follow up with you. Warmest Regards, Customer Experience Team
Emma C.
Oct 27, 2020
Very easy kit to use
Very easy kit to use - still waiting on results for a week but will hopefully hear soon.
Response from FLORE INCNov 12, 2020
Hi Emma! Thank you so much for the feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff working closely together to make sure you get everything you need and can't wait to follow up with you. Warmest Regards, Customer Experience Team
Shane C.
Oct 26, 2020
The phone service was great
The phone service was great, but waiting for the consultation isn't great.
Response from FLORE INCNov 12, 2020
Hi Shane! Thank you so much for the feedback! We’re working on reducing the wait time for the consultation so hopefully it will be sooner in the near future. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff working closely together to make sure you get everything you need and can't wait to follow up with you. Warmest Regards, Customer Experience Team
Ben S.
Oct 24, 2020
Great Product
Not just another off the shelf probiotic. Showed great results. Great value for what you get and would definitely recommend to others!
Response from FLORE INCNov 12, 2020
Hi Ben! Thank you so much for the feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff working closely together to make sure you get everything you need and can't wait to follow up with you. Warmest Regards, Customer Experience Team
Indiana C.
Oct 23, 2020
Product and staff are superb!
The staff is very nice, professional and efficient. The product does what it says. I feel that my digestion as other gut problems have improved notably.
Response from FLORE INCNov 12, 2020
Hi Indiana! Thank you so much for the feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff working closely together to make sure you get everything you need and can't wait to follow up with you. Warmest Regards, Customer Experience Team

FLORE INCReviews of flore.com

About FLORE

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FLORE INCReviews of flore.com

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The Best

This company keeps sending me emails…

The personalized probiotics worked fine…

I had great experience with your staff

Very easy kit to use

The phone service was great

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About FLORE

About these reviews

More in Personal Care, Illinois

Jetson Probiotics

SoulCybin

Massage Chair Deals

Herb Affair

FLORE reviews

The Best

This company keeps sending me emails…

The personalized probiotics worked fine…

I had great experience with your staff

Very easy kit to use

The phone service was great

Great Product

Product and staff are superb!