FLORE INCReviews of flore.com

4.6310 reviews
Personal Care
51 W Jackson St #105, Joliet, Illinois

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FLORE INC

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About FLORE

Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.

FLORE INC (flore.com) has 310 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: FLORE, flore.com
Website: flore.com
Category: Personal Care
Location: Joliet, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FLORE reviews

310 approved reviews, newest moderated first

marsha M.
Mar 23, 2023
She was professional and caring
She was professional and caring. She provided helpful suggestions and was very knowledgeable about my situation.
Response from FLORE INCJul 18, 2023
Thank you so much for the 5 star review, Marsha! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health. - Floré Customer Experience Team
Cindy Weber Cinergy Fitness, L.
Mar 22, 2023
Expert Guidance to improve your gut health
Shirine is an amazing guide on my gut healing journey through Flore Probiotics. I would recommend everyone call her to talk about their gut health following their testing. I learned what foods I can eat to improve my immunity and to improve some of the numbers on my microbiome report.
Response from FLORE INCJul 18, 2023
Thank you so much for the 5 star review, Cindy! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health. - Floré Customer Experience Team
NaT
Mar 14, 2023
Floré, a guts best friend!
Floré is exceptional and so are the team at Sun Genomics. Every six months I discuss my progress with a Sun G experts who guides me into the next phase of gut health. Where ever you are in the western world Floré is the best personalised SIBO and gut health solutions I’ve come across. I know the world loves Zoe right now, and that’s a good start. But Sun Genomics products are truly personalised to you and your health.
Response from FLORE INCJul 18, 2023
Thank you so much for the 5 star review, NaT! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health. - Floré Customer Experience Team
Consumer N.
Mar 14, 2023
SUPER responsive to any issue
SUPER responsive to any issue
Response from FLORE INCApr 6, 2023
Thank you so much for the 5 star review! We're looking forward to continuing your journey with you towards ultimate gut health. - Floré Customer Experience Team
minsherr
Mar 10, 2023
Extremely Beneficial
Shirin was wonderful. She explained everything on a level I could understand. She helped me understand why I have the digestive issues and what my probiotic is doing to heal it. She is very personable and kind. Great experience speaking with her.
Response from FLORE INCApr 6, 2023
Thank you so much for the 5 star review! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health. - Floré Customer Experience Team
idnyc P.
Mar 8, 2023
Lots of information
I learned a lot and enjoyed the conversation. Thank you 🤗
Response from FLORE INCApr 6, 2023
Thank you so much for the 5 star review! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health. - Floré Customer Experience Team
Mike
Mar 5, 2023
Not so cool.
Be careful with this company. Their products might be ok.. possibly, but I’m not convinced that the probiotics are taylor made for each individual. They come in a small pre packaged bag, which is a one size fits all packaging platform. Beyond that, and the most alarming thing that I encountered, is when I canceled, they continued to charged me. This happened twice: once a month after and oddly enough, 6 months after I stopped. What? Yes, true story, so please be careful. Furthermore, not to be Captain Obvious, but they are storing billing information of customers no longer with them.
Response from FLORE INCMar 9, 2023
We’re very sorry to hear about your unpleasant experience but we were happy to see that our dedicated customer service team has since helped correct some of the issues. Our Customer Service Manager has had the charge refunded and confirmed that your subscription was canceled. Regarding the question about whether the probiotics are customized, our Scientific Liaison has emailed you the formulation strategy for your probiotic formulation. Feel free to email her back with any questions about the scientific process. - Floré Customer Experience Team
Lora
Mar 3, 2023
We had a very pleasant and informative…
We had a very pleasant and informative conversation that gives me confidence that I am on the right track!
Response from FLORE INCApr 6, 2023
Thank you so much for the 5 star review, Lora! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health. - Floré Customer Experience Team

FLORE INCReviews of flore.com

About FLORE

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About FLORE

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She was professional and caring

Expert Guidance to improve your gut health

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