floral-expert.comReviews of floral-expert.com

Response from floral-expert.comSep 23, 2026

Dear Customer, We sincerely apologize for the frustration and inconvenience you have experienced. We are sorry to hear that your order has not been delivered and that you did not receive a response to your previous emails. We would like to investigate this matter with our team and locate your order as quickly as possible. Please contact us at [email protected] with your order number so we can review the details and assist you directly. Best regards, Floral Expert Customer Support

Response from floral-expert.comSep 23, 2026

Dear Customer, We are deeply sorry to hear about your experience, especially given the circumstances and the importance of this Mother’s Day for you and your stepmother. We understand how meaningful this delivery was, and we sincerely apologize that the flowers were not delivered as expected and that your previous message did not receive a response. We would like to personally look into what happened and make sure your order is properly reviewed by our team. Please contact us at [email protected] with your order number so we can investigate this matter and assist you directly. Best regards, Floral Expert Customer Support

Response from floral-expert.comSep 23, 2026

Dear Customer, We sincerely apologize for the frustration and disappointment you have experienced. We understand how concerning it is to have a payment processed without receiving the expected delivery or timely assistance from our support team. We would like to investigate your order and payment details with our team. Please contact us at [email protected] and provide your order number so we can locate your order, review what happened, and assist you accordingly. Best regards, Floral Expert Customer Support

Response from floral-expert.comSep 23, 2026

Dear Customer, We sincerely apologize for the inconvenience and frustration you have experienced. We understand your concern regarding the payment and the missing delivery, especially for such an important occasion as a wedding. We would like to investigate your order and payment details with our team and review the refund request. Please contact us at [email protected] with your order number and any available payment details so we can locate the order and assist you further. Best regards, Floral Expert Customer Support

Response from floral-expert.comSep 22, 2026

Dear Customer, We sincerely apologize for the difficulties you experienced with both of your orders. We understand how frustrating it must have been to receive unclear payment and order confirmation messages, experience difficulties contacting our support team, and then have the deliveries arrive later than requested. We are also sorry that the two bouquets did not meet your expectations. We would like to investigate both orders with our team and review the delivery and payment details. Please contact us at [email protected] with your order number(s), and we will be happy to look into this matter and assist you further. Best regards, Floral Expert Customer Support

Response from floral-expert.comSep 22, 2026

Dear Customer, We sincerely apologize for the disappointment and inconvenience you experienced with your order. We understand how frustrating it is to expect a same-day delivery and then be informed that the delivery will take place the following day. We would like to investigate what happened with your order and clarify the delivery arrangements with our team. Please contact us at [email protected] with your order number so we can review the details and assist you further. Best regards, Floral Expert Customer Support

Response from floral-expert.comSep 22, 2026

Dear Customer, We sincerely apologize for the experience you described. We understand how disappointing this must have been, especially as the flowers were intended as a Valentine’s Day gift. We are also sorry to hear about the difficulties you experienced when trying to contact our support team. We would like to investigate the order, including the delivery timing, pricing, and your refund request. Please contact us at [email protected] with your order number so we can review the details with our team and assist you directly. Best regards, Floral Expert Customer Support

Response from floral-expert.comSep 22, 2026

Dear Customer, We are very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. We take concerns regarding orders and payments very seriously and would like the opportunity to investigate what happened. Please contact us at [email protected] with your order number so our team can review the details and assist you directly. Best regards, Floral Expert Customer Support