Anita
So far all I can give is one star
So far all I can give is one star. I ordered a poinsettia plant to be delivered to a cemetery family tomb in Italy (my father passed away 1 year ago). This was to have been delivered on December 14th. I have not received any form of confirmation. I have written 2 emails with no reply. I have provided them with all forms of contact for both myself and the cemetery office. Deliveries to cemeteries is a service they offer. I’m extremely upset and feel I have been scammed! Unfortunately, when an online company conducts business this way, all the consumer can do is feel scammed. There is no telephone number to call. My order was over $100 Canadian. Shameful :-((
Response from Flora2000Dec 15, 2021
Hi Anita, we have sent you emails from day one however they have landed in your SPAM folder kindly check there. Our outlet informs that they attempted delivery to the address provided, however there is no door mam at the cemetery. also the cemetery phone number provided is is not answered. The outlet is unable to complete delivery with more information. Kindly check your My Account for the updates or alternatively write to us on [email protected] for any queries. We also request you to check your SPAM folder for our emails.



