Flora2000Reviews of flora2000.com

I am rating them a 1 star because it will not allow me to give a negative rating! I ordered an arrangement 2 WEEKS in advance of Valentines day, because I needed a morning delivery if possible. This was not a last minute order. I ordered a specific arrangement due to the color that I wanted. The flowers did not arrive in the morning, in fact they did not even arrive that DAY! it was not until almost 8:00 pm the following day, that the flowers arrived. The flowers that arrived were NOT THE FLOWERS THAT I ORDERED! The arrangement that arrived looked like the company had thrown together whatever was left over from Valentines day and sent it out last minute. I contacted FLORA2000, they told me they would give me a refund, that I have not seen. a refund does not make up for a ruined Valentines day. Customer service is Non-existent, What a horrible experience!

It's been a week since the delivery date and still no flowers delivered. The only reply I get is the delivery point hasn't had any fresh flowers to deliver. What the hell !!!

I ordered flowers from US to be delivered to Nicaragua on Valentine's Day for Valentine's Day. They ordered for same day but shop was out of flowers. They stayed in touch with me and worked with me. Flowers arrived on 16th. My wife was happy. I am happy. Next time I order a day or two early. And their delivery fee must cheaper than rival.

My order was delivered the day after Vday which makes it useless as you want to make someone special on that specific day. The messenger guy had an enquiry about the address given, and instead of calling me, he decided to just bring the flower back to the warehouse. When I messaged Flora2000 and asked told them the incident, and even offered to shoulder the grab expenses just so my mom would have flowers on Vday. They just gave you the line "it is not within our reach anymore, its the delivery policy to bring back package to warehouse if they cannot reach the recipient". This is unacceptable as businesses like Flora2000 has complete control over their delivery partners and should be liable if that third partner is incompetent. But to dodge the issue and blame it to the delivery company and just tell the customer that "there's nothing we can do about it" is so unprofessional and unacceptable. This kind of business model and customer service should be banned from business like flower business. They gave detrimental effects on people who spent HARD EARNED MONEY and ruin special occasions. I understand that no business is perfect, but how you handled it speaks volume that you only care about money and not your customer.

It's a great pleasure am happy

My order was delivered two days late and one item missing. Would not recommend to anyone. Customer service useless. Not worth a penny.

Worst experience ever. I trusted Flora2000 with delivery of a rather expensive bouquet of flowers on Valentines day. Firstly, their communication is automated, delayed and poor. Secondly, the flowers were never delivered. If a flower business cannot deliver flowers on the single most important day in their business then that goes to show how inefficient and terrible they are at business. Appalled.

I would like send flowers for my girlfriend by Valentins day but no delivery. If you in LDR itˋs important for you to make a sign to think about. Iˋm very disappointed and i never will use this shop again. I contact by email and they would like contact the outlet. Until this time no answer and for sure no answer anymore. No apologyce only collect the money.