Javier C.
Worst fu:"king service ever
Worst fu:"king service ever, don't waste your time and money. the App or the people behind the app don't actual respond to any questions or concerns. Avoid this platform if you value your time and money
Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs
Fiverr (fiver.com) has 345 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Claim this listingSales & Marketing · Washington, District of Columbia
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Sales & Marketing · Washington, District of Columbia
Excellent

Sales & Marketing · Washington, District of Columbia
New
Sales & Marketing · Washington, District of Columbia
New
345 approved reviews, newest moderated first
Javier C.
Worst fu:"king service ever, don't waste your time and money. the App or the people behind the app don't actual respond to any questions or concerns. Avoid this platform if you value your time and money
J R.
Fiverr does not care about the livelihood of its sellers. I spent thousands of hours working with buyers over the years, and was able to make a living using their site. I was able to make a living on the business I got from them and considered the work I did on Fiverr my full time job. This worked very well for me for many years, as I am disabled and can only work from home. But in these last couple of months, everything has changed. Sellers are now rated using new metrics and statistics, which they have refused to clarify the exacts of (presumably to prevent sellers from gaming the system). These abrupt, arbitrary, and illusive changes have turned my life upside down and I now make only a fraction of what I used to. The metrics that determine how successful Sellers can become are now based on things that were never explained to Sellers. For example, I regularly added extensions to my buyer’s orders so I could perform extra work for them, but unbeknownst to me, this has completely screwed me for what seems like all eternity. Because of these recent changes, I’ve gone from making a livable wage month to month to barely $300. I’ve been selling various things around the house to put food on the table, and worry for my future more and more each day. The rug has been pulled out from under my life. Despite my best efforts over these last months, I have not been able to increase my seller or gig ratings to the point where I can advertise myself on the site. Because my traffic is so low (or nearly non-existent) I fear I may never get the chance to improve my scores to begin with. The ratings are based on many things (which it does NOT explain to you fully), and which go back to when you first started selling. I’ve sent messages to Fiverr’s customer support explaining my situation, pleading for help, answers, clarification, for a manual review of my services (99.8% of my reviews have been 5.0 stars)… anything. But they have been unbelievably callous and disinterested in helping me. They have not answered any of the questions I’ve asked them, and instead resorted to copy-pasting the same corporate made messages over and over again. They’ve even seemed to get frustrated WITH ME because I’ve asked for clarification on things and for them to respond to questions I asked them in earlier messages and never got a response to. At one point, they even said that any requests for preferential treatment would not be accepted, even though I never asked for anything even close to the sort. I only ever asked for a manual evaluation of how the order extensions I’d added to many of my previous orders was adversely affecting my Seller rating despite those extensions being added for the benefit of the Buyer in all cases. I poured my heart and soul into Fiverr and never imagined my life would take a turn like this. After working on their platform for years I even began seeing myself as part of the Fiverr family. But now, I feel like a dog who’s been thrown out on the street and is watching as the ones who abandoned me drive away, never to come back for me again.
Anne
Avoid at all cost. Scammed me out of my verification fee by having me pay this fee and then later not approving the seller account I created. Claiming I had more accounts, ignoring that had contacted them requesting to delete one as it was due to a simple mistake with login and emails, not an intent to scam or anything. They then reinstated the old account instead making me have 2 again, and I deleted it again. I asked them to approve the one I wanted to keep. Got some dumbo refusing completely and said it remained disapproved. They seem happy enough to support actual scammers though, as the place is full of them. I had someone stalk me in chat the moment I signed up trying to get me to give them my login details and identity.
Jodie P.
I used a freelancer who had great reviews and great looking products on his page, but was utterly useless. I guess a lot of the reviews on the Fiverr site aren’t authentic. Fiverr made it easy for me to cancel the order but they didn’t refund my money - they gave me a credit note, so effectively the money has been lost.
AMay
I have no problem with the individuals who use Fiverr to provide services. What I have a problem with is that Fiverr is doing some shady things. Make sure to check your invoice from Fiverr. It seems that they charge 'sales tax' in addition to their fee. However, I will share with those who are not wise to the tax situation - sales tax, in most states, is not assessed on services. Make sure to contact your states Dept of Revenue to see whether Fiverr has a sales tax certificate to pay sales tax to your state. When Fiverr support has been questioned about this, their response is that they take the tax from "everyone" and that their system cannot be set up not to take the tax. And after sharing all that, they will not/cannot refund the money, advising you to talk to a tax consultant. I have filed a complaint with my state AG's office regarding and I would share that if you see the same on your invoice - you should consider filing as well.
Gabor
Auftrag wurde sehr schlecht/gar nicht umgesetzt, dennoch erstattet Fiverr das Geld nicht. Sehr schlechter Kundenservice - nie wieder!
Joey
I hate Fiverr
Chamara M.
If someone want to ask what’s the worst platform in the world, I should say fiverr is thewordt platform with people with wosrt mindset. May be owner of this platform. They only care about their business, they do not think about the people who are working there. Freelancers are kind of their employees and fiverr is making a living because of freelancers. But for fiverr freelancers are just like dogs. Dogs better. They do what they want, they make their own rules. They take down gigs as they want. Honestly, they do not think a bit about the sellers. Taking 20% from all orders. And even from Tips.😂What the. Promotted gigs. Pro seller. So many way to take money from freelancers. And all in all, no matter what, they take the buyers side always.