Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs
Fiverr (fiver.com) has 345 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
fiver.com
Website
fiver.com
Category
Sales & Marketing
Location
Washington, District of Columbia
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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I was Scammed. You have a 14 day window to leave feedback. I wasnt aware of this. Freelancer told me i have to wait 8 weeks to see any change from SEO work. After 8 weeks nothing had changed from the work he had done - all AI generated, it had zero impact. I wanted to leave feedback but was refused. Freelancer misled me to wait 8 weeks so I would miss the 14 day
I contacted Customer Services and had only cut and paste responses saying i had missed the 14 day window to leave feedback. Awful Awful customer services. Very focused on taking money and nothing else. Avoid. full of scammers
MR
Miguel R.
Lleno de estafadores que se quedan con…
Lleno de estafadores que se quedan con el dinero y desaparecen. NADA RECOMENDABLE
JM
Juan Miguel Rivas R.
Hay puros estafadores que te cobran y…
Hay puros estafadores que te cobran y desaparecen de fiverr. Reclamas a fiverr y no hay solución alguna. Por mi parte jamás volveré a contratar nada por esta página de estafadores.
CS
Carlita S.
This is a review from a FREELANCER and…
This is a review from a FREELANCER and a WARNING to other FREELANCERS NOT TO USE FIVER. Its not worth your time or energy.
1. They hold your earnings for over 2 weeks.
2. When you try to verify your identity to release your earnings their SMS and Call system doesn't even work. You are only allowed 1 attempt per 24 hours!!! Whereas on every other site, they ask you to try again in 15 minutes, 30 minutes or 1hr. This is inhumane keeping hold of your earnings as long as they can and providing zero help at this point.
3. Support is minimal, you have to search their site for ages to try and find out how to send a support ticket, then they won't get back to you for days, sometimes longer and there is no help so in the end you have basically worked for free, fulfilled a job for a client for free and Fiver keep your earnings.
4. When you sign up and join the site as a freelancer you are inundated with hundreds of scammer messages trying to get you to give out your bank details, do not respond to any of them, they are all scammers that are not filtered messages exploiting new freelancers who do not know the site.
5. They take over 25 percent commission on your earnings that they don't even give you anyway. so if your earnings are 130 USD, they take 26 USD you are left with 104, which they also keep because their system doesn't work and there is no one to help. They make sure in everyway possible to exploit you and keep your earnings from you.
Go to Upworks instead.
Fiver basically makes you work for them and steals your earnings.
I’m sharing this because people NEED to know how Fiverr treats its customers. After more than a month and a half of being misled, lied to, and repeatedly brushed off by Fiverr’s support, I’ve reached my breaking point. Despite presenting undeniable evidence that my bank account was closed in August—evidence I shared multiple times—Fiverr has the audacity to tell me they’ve “successfully refunded” my money to this CLOSED account.
Their support team has done nothing to correct this and has made every effort to shift responsibility onto me, even suggesting I contact a bank where I have no access and no existing relationship. Are you kidding me? This is not just incompetence; this feels like outright robbery. They are holding onto my funds, refusing to fix their mistake, and expecting me to give up.
Fiverr’s actions are UNACCEPTABLE and UNETHICAL. They’ve wasted my time, withheld my money, and shown zero willingness to take responsibility. I want everyone to know: if you ever have an issue with a refund, don’t expect any help from Fiverr. Instead, expect to get strung along while they sit on your money, because that’s what happened to me.
I’ll be sharing my full story everywhere, including YouTube, Reddit, and social media, and I’ll make sure the press knows how unsafe and untrustworthy Fiverr is. People deserve to know that this platform is not only unreliable but also capable of essentially stealing from its own customers.
💬 If you’ve had a similar experience or want to help amplify this, please share this post. Together, we can hold Fiverr accountable and make sure no one else falls victim to their deceitful practices.
MW
maniek W.
Worst people working there those…
Worst people working there those freelancers are cones some it technician named bilal destroyed my new motherboard updating bios via rustdesk remove app complete lack of skills fiver don't care about that this app is only to get your money with worst service mostly by people from pakistan with no experience at all avoidddd
MI
MikeM
Disappointing Experience with Fiverr: Not Worth the Hype
Hired Sara and Alba to provide branding and logo design for my Photography business. After completing document, copy, colour and logo ideas, i waited the full 10 days for their creations to be delivered. What i received was of very poor quality which appeared to have been patched together in a day or less. The logo design was so amateurish a 10 year old child could have done better (no offence to 10 year olds). There was no creativity, design nor originality, it was as if they had used AI or other artificial means to patch the whole thing together and had the audacity to charge £500. After a request to make significant improvements and my concerns about their services, we parted company and ended the collaboration. I received a full refund which then takes another 10 days to be credited back to me. Fiverr appears to be full of con artists, use them with caution snd where possible insist on F2F comms, particularly at the outset, you will likely find many are reluctant to communicate this way for various reasons. You should also take caution at their past reviews , many cannot be verified and look to have been bot written and in the case of S&A are clearly false. Whilst some on Fiverr may be genuine (exception) many appear to have set up to make a fast buck or two from naive buyers. My advice for your branding, look to traditional sources locally, you will pay more but should get a much better service
MS
Mondo Surf & Lifestyle V.
Fiverr's concept is good but...
Fiverr's concept is good but... The problem is that for some jobs that will take time to reveal the quality of the freelancer's work you don't have ways of rating their job correctly or even make them fix stuff for you.
Decent for design stuff but not for web related content.