FiverrReviews of fiver.com

I have been a Fiverr client user for 6 years and completed hundreds of orders and had nothing but 5 star reviews from people I’ve bought from and had a TERRIBLE experience from a lazy seller on your platform who verbally harassed me and called me obscene words, and you guys banned my account for replying to YOUR seller saying I said hate speech, Take account of your own sellers and you know what I’m looking for an alternative platform than you guys now

I am extremely disappointed with Fiverr and the way they treat their sellers, especially when it comes to accessing their hard-earned money. My Fiverr account was disabled on July 5, and I was informed that I would be able to withdraw my remaining funds in October after the required waiting period. It is now October 8, and I still haven't received any withdrawal instructions or a proper response from their support team. I have contacted Fiverr Support multiple times, explaining my situation and requesting an update, but my messages have been completely ignored. This is unacceptable and highly unprofessional. Sellers dedicate their time, skills, and resources to completing projects, and they deserve clear communication and fair treatment regarding their earnings. I am not asking for special treatment. I am simply requesting access to the money I legitimately earned and a clear explanation of why I haven't received any withdrawal instructions.

There is no way to contact Fiverr when you get scammed! They provide AI to devert you! I would never use them again!!!!!!!!!!

è un mese che aspetto una risposta al mio ticlet e non si fanno ancora vivi. Imbarazzante!

The dispute team is the absolute worst. Hear me out: I selected a freelancer based on their rating, profile, and experience. I chose someone who states they had experience with Base44 Android and iOS applications. Turns out, 4 weeks after the due date, the freelancer ADMITS they took the job and "thought they could figure it out," "they are really sorry but can not complete the project." By this time, the freelancer had already marked the job as delivered, making it impossible for me to leave an honest review. I reached out to the dispute team, but their response was disappointing and dismal. No refund for the uncompleted project, while supporting the freelancer's false advertising and false skill level. I was strung along for weeks while being lied to about what had been completed. I am a small business from Canada, so I paid extra for this conversion rate. I am furious and will not be back. Wills Oluwaseun's profile is a fraud.

Esperienza estremamente negativa. Dopo anni di utilizzo di servizi online, è una delle peggiori gestioni di una controversia che abbia mai visto. Abbiamo affidato tramite Fiverr a un freelance un progetto Shopify, pagando complessivamente €1.326,67 in due ordini. Abbiamo fornito specifiche tecniche dettagliatissime, immagini, contenuti, accessi, struttura dei dati, prodotti e collezioni di prova. Il lavoro effettivamente realizzato è stato minimale rispetto a quanto commissionato: sostanzialmente cambio/installazione di un template e poche modifiche superficiali. Le personalizzazioni funzionali richieste non sono mai state completate. La cosa più grave è che non si tratta neppure di una nostra valutazione soggettiva: il freelance ha ripetutamente ammesso per iscritto di non avere completato il lavoro e ha continuato per mesi a chiedere “ancora qualche giorno”. Nonostante tutta la documentazione sia presente sulla piattaforma e nonostante le successive ammissioni del freelance, Fiverr ha rifiutato il rimborso. Ancora più incredibile: dopo mesi di promesse non mantenute e dopo che lo stesso freelance aveva nuovamente ammesso che il lavoro era incompleto, il Customer Support ci ha suggerito semplicemente di continuare a lavorare con lui e concedergli un’altra possibilità. Questa, per me, non è tutela del cliente. È lasciare il cliente solo proprio quando avrebbe bisogno che la piattaforma intervenga. Abbiamo quindi formalmente contestato la gestione della pratica, richiesto la conservazione di chat, log e documentazione e stiamo procedendo nelle sedi competenti affinché vengano valutati anche gli eventuali profili di rilevanza penale (truffa 640 c.p.) della condotta del freelance. Il comportamento dell’assistenza Fiverr mi ha fatto perdere completamente fiducia nella piattaforma: se anche di fronte a un lavoro incompleto, a reiterate ammissioni scritte del freelance e a mesi di promesse disattese la risposta è “continuate a lavorare con lui”, mi domando concretamente quale protezione stia acquistando il cliente pagando attraverso Fiverr. Per la mia esperienza: piattaforma assolutamente da evitare per lavori professionali di una certa importanza. Paradossalmente, per moltissimi lavori digitali e tecnici oggi consiglierei prima di provare a realizzarli direttamente con strumenti come ChatGPT, eventualmente facendosi assistere successivamente da un professionista qualificato e realmente identificabile, piuttosto che affidarsi a un marketplace che, nel momento della controversia, può lasciare il cliente a gestire da solo il problema. Io non utilizzerò più Fiverr.

I purchased a google workspace subscription for one year in September 2026 through Fiverr for their reseller price. I have never been so frustrated with a service. I have been trying to more than a month now to work with their customer service to transfer my subscription back to google so that I can add users/upgrade things, which I couldn't do through Fiverr. Last week, they sent me instructions to follow that were clearly for the reseller to follow to transfer the subscription, not for me. It took them a few days to respond again, and now my subscription ran out. Because I went through a reseller, I still can't buy directly through google. This whole ordeal is legitimately setting my business back - I have two employees now who I can't create email addresses for and now I don't even have access to a ton of my paperwork and resources through drive. It feels like they are being purposefully obtuse to force me to buy through them again.

Meine Erfahrung mit Fiverr war leider äußerst enttäuschend. Ich habe für **158,25 €** ein vollständiges Logo-/Branding-Paket bei einem Freelancer bestellt. Vereinbart waren mehrere Bestandteile – unter anderem **Hauptlogo, Wasserzeichen, separate Illustration, Social-Media-/Icon-Version sowie verschiedene finale Dateiformate wie PNG, SVG, AI, EPS und Vektor-PDF.** Geliefert wurde jedoch **nur ein Teil des vereinbarten Pakets**. Besonders problematisch: Der Freelancer bezeichnete seine Lieferung selbst als **ersten Entwurf** und bestätigte auch, nachdem Fiverr die Bestellung automatisch als abgeschlossen markiert hatte, dass die Arbeit **noch nicht fertiggestellt sei und weitergeführt werde**. Die fehlenden Leistungen wurden trotzdem nicht vollständig geliefert. Daraufhin wandte ich mich mehrfach an den **Fiverr Customer Support**. Mir wurde mitgeteilt, man werde den Freelancer kontaktieren und bei weiterer Nichtreaktion nach einer alternativen Lösung suchen. Ich wartete darauf und fragte **über Wochen mehrfach nach**, ohne dass eine konkrete Lösung zustande kam. Erst nachdem diese Versuche erfolglos geblieben waren, sah ich mich gezwungen, den Käuferschutz meines Zahlungsdienstleisters einzuschalten. Später bestätigte mir sogar ein **Fiverr-Supervisor schriftlich**, dass die Bestellung vollständig storniert worden sei und ich die im Rahmen dieser Bestellung bereitgestellten Arbeiten deshalb **nicht behalten oder verwenden dürfe**. Der Zahlungsdienstleister entschied letztlich trotzdem zugunsten von Fiverr, sodass mir der vollständige Betrag wieder belastet wurde. **Das Ergebnis ist für mich kaum nachvollziehbar:** **• Ich habe den vollständigen Preis von 158,25 € bezahlt.** **• Das vereinbarte Gesamtpaket wurde nicht vollständig geliefert.** **• Fiverr hat die Bestellung vollständig storniert.** **• Gleichzeitig darf ich laut Fiverr die bereits gelieferten Teilergebnisse weder behalten noch verwenden.** Damit stehe ich am Ende **ohne das vereinbarte vollständige Produkt da, darf auch die vorhandenen Teilergebnisse nicht verwenden und habe trotzdem den vollständigen Preis bezahlt.** Besonders enttäuschend war für mich deshalb nicht nur die nicht vollständig erbrachte Leistung des Freelancers, sondern vor allem der Umgang des **Fiverr-Supports** mit dem Problem. Ich hatte Fiverr über Wochen Gelegenheit gegeben, die Angelegenheit intern zu lösen, bevor ich überhaupt den Käuferschutz einschaltete. Nach meiner persönlichen Erfahrung kann ich Fiverr deshalb derzeit **nicht empfehlen**. **Mein Rat an andere Kunden:** Kontrolliert sehr genau, ob wirklich sämtliche vereinbarten Leistungen und Dateien geliefert wurden, bevor eine Bestellung bei Fiverr automatisch als abgeschlossen gilt. Verlasst euch nicht darauf, dass offene Arbeiten anschließend problemlos über den Support geklärt werden können.