Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs
Fiverr (fiver.com) has 345 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
fiver.com
Website
fiver.com
Category
Sales & Marketing
Location
Washington, District of Columbia
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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Uso da circa due anni fiverr, mi trovo benissimo, devo dire che ultimamente le mie vendite sono schizzare anche se sono stato declassato come venditore per dei ritardi nelle consegne. Ho sempre trovato clienti disponibili e gentili.
DC
David C.
Minor problems not getting what I paid…
Minor problems not getting what I paid for about 5-10% of the time, but usually pretty good for the price. Worth buying design and gig services there.
HK
Hamza K.
Fiverr is a freelancer website where you can sell or buy useful products
Fiverr is a website where you can find jobs. Anyone can make his gigs about his specialization. Here you can do apart time job.
BA
Bart
Vocalist & Prices
I worked with a vocalist lately, good response, nice audio clip, but watch out if you are from another country of the pounds,dollars & euro because the price can get seriously go up.
OY
OysterPancake
Not sure why this service is rated so…
Not sure why this service is rated so low. (I've used Fiverr as both a buyer and a seller.)
Positives:
I have bought from a seller in the past and have had no issues.
When it comes to all marketplace type websites, there's good and bad sellers though and that's kind of up to luck.
HOWEVER, Fiverr doesn't let people review their order if they ended up not liking the end result, so star ratings can be skewed due to that. (Who wants to lose out on a refund just to give someone a bad rating?)
I mainly use the site as a seller, and when it comes to selling things and the customers I've had, I've never had any issues, I get my work done on time, and never had someone unhappy!
Negatives:
I take off a star because when you're having issues with the site, the support staff needs improvement.
Rating for customer service is a 1/5 from me.
The customer having to pay a $1-$2 fee that supposively goes to customer service, doesn't make sense to me when they take 20% fee off everything you sell already but it's w/e.
I had an issue with my response rate star rating, I talked to like 5 different staff members who had no clue what I was trying to explain.
How Fiverr works is you're suppose to reply to all messages or it can go against your level.
I responded to all my messages, but on that day a customer sent me a message in the message center, then ordered and sent me a new message on their order.
I responded to the customer only in the order section, as I figured it was unnecessary to respond to them both via messages and the order, and thought responding in the order made more sense.
Fiverr didn't understand how it was an issue that my response rate went down due to it, and they even thought it was fair that it counted against it!
It more or less felt like they blamed me for being stupid and left off telling me to pay better attention, even though their website doesn't exactly explain that properly. :/
KW
Kevin W.
Not a bad service
Not a bad service. Just realize that there is zero customer service and that often providers are outsourced outside of the US. In my case I had a very nice woman from Pakistan help assist us with web site design. Problem was that she was nine hours ahead of me in terms of time zone. The only means of communication was via the app as you could not call or email them directly. That can be a pain if you are under as time constraint. Unfortunately, I wasn't and it worked out. Just be mindful before selecting what time zone or where they are from and located.
LP
Lisa P.
Decent company undeserving of all these…
Decent company undeserving of all these negative reviews.