Kyra D.
Great glasses
Great glasses, great price! Shopping and navigating the website was easy. Lots of options! It just took entirely too long to get here! It took about 2 months to finally arrive, but when I recieved them, they were very nice.
Response from FirmooMar 5, 2018
Dear Kyra, Thanks for your review! We are sorry that shipping takes a bit long to arrive. Could you please send us your order number for checking? So we can report to our Logistic department for future improvement. Glasses are medical products and usually takes 3-5 business days to process before shipment. And standard shipping usually takes 7-14 days to arrive. Besides, as shipping company was on Chinese Spring Festival holiday from 02/15 to 02/22. Your parcel might be delayed during the holiday. Hope you could kindly understand. Should you have any question about the glasses received, please don't hesitate to contact us. Our email address is [email protected]. Best regards! Firmoo Customer Support




