Hali
Laura was very helpful
Laura was very helpful! Got me what I needed quickly.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Hali
Laura was very helpful! Got me what I needed quickly.
braian S.
I spoke with Lynn who got back to me quickly and was very helpful!
NancyLife T.
Never thought I will have such an awesome experience with Firmoo. The eyeglasses is perfect (S7715 (c78) purple/gold) Doesnt feel or look cheap at all! The lens are perfect as well! I hate shopping online because of the waiting but with Firmoo? I was surprise with their shipping, only took 6 days to get here to Canada all the way from China! Overall...I highly recommend Firmoo.com! -NancyLife TV (on Youtube)
Jennifer W.
Great frames and even better customer service! Amazing! They helped me with all my questions and concerns!
Destiny F.
Seriously the best customer service you will ever have super nice kind and very very grateful for firmoo
Devon H.
Firmoo is amazing! I’m a cluts and lose things often and now I don’t have to panic anymore because I have about four pairs of glasses at all times! They literally have been a godsend! Processing times are quick and with the expendited shipping (which I recommended) the glasses are here within a week or less. I get to try risky/funky styles I wouldn’t necessarily want to wear everyday. My optometrist told me the actual lens weren’t that good when he tested them once but I don’t notice a difference. I’m just happy to be able to see and I can use my insurance allowance towards contacts.
Awais
Bad and cheap quality frames no joy for waiting 5 or 6 days for your prescription glasses there is no answer from the customer service either despite the email
Response from FirmooApr 19, 2018
Dear customer, We are so sorry for letting you down. Firmoo offers 30-day return&exchange policy and would never make you take any loss. Could you please send us your order number for checking? Sorry we didn't find your order information yet. We usually reply email within 24 hours. Please check your spam folder if you have our emails. If you don't find our email, please call us at 1-888-277-8308 and we will help you. Best regards! Firmoo Customer Support
Rmm
Muy contenta, veo muy bien, igual que la descripción y tardaron menos de dos semanas en llegar a España. Volveré a comprar. Lo recomiendo 100%