FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Valerie V.
When I first got my glasses, they were in the wrong prescription and I was able to exchange them to the right ones. The support team was very helpful in helping me though the process and I got my glasses quickly though the mail. They are perfect. They don't like off my face and are easy to put away. My sunglasses are really nice and I love them and happy I got them because it's really sunny out here so my eyes don't hurt when I'm out and about. Overall 10/10.
RAFAEL N.
Your customer service is exceptional and much appreciated. I would be happy to recommend Firmoo always.
Zara Rose K.
Maricar was accommodating and very helpful in their quick responses to my issue.
Veronica R.
Claire is an asset to your company, she is knowledgeable about your product, what could have been a stressful experience was immediately alleviated by her calm disposition.
Anna Maureen S.
Its very good looking glasses, aesthetically pleasing but my only concern is when I wear it, it doesnt stay as much it always falls. I wish it was a bit tightened up. I use some lanyard to keep it on my face.
Response from FirmooMay 13, 2021
Hi Anna, thanks for choosing Firmoo. You can try to adjust the arms or adjustable nose pads (if there are) gently. Here is a video for your reference. You can also go to local optical store to get it adjusted. https://www.youtube.com/watch?v=NCudlvKuydU Also, it's not easy to get a perfect pair, especially about frame size. Here are some tips for your reference. https://www.firmoo.com/help-p-1.shtml Please also feel free to contact our livechat (24/7) if you have any problem while placing an order. Take care and stay safe.
Makaylia S.
Amazing I was skeptical on the prescription part of it all but they came amazing‼️ Will be ordering again
Fatma
Meine Erfahrung mit der Firma Firmoo und ihrer Internetseite war sehr positiv. Das Bestellungsverfahren war sehr unkompliziert. Standarts wie die Rückverfolgung der Warensendung werden eingehalten und zudem ist die Qualität der einzelnen Brillen sehr gut. Die Preise sind günstig. Die Lieferzeit war kürzer als geplant. Ich werde in der Zukunft weitere Einkäufe tätigen. Einfach empfehlenswert!
Hannahs H.
I have enjoyed the eyeglasses purchased. When I had a issue, Customer Service was prompt and my issue was resolved.
