Sophie Millward S.
The Primark of glasses
The Primark of glasses. If you wear your glasses as a 'fast fashion' accessory, this is probably the place for you. However I went through a number of pairs which were badly fitting and poor quality before finding a frame I liked and kept. Alas the lenses are badly scratched within a year - they told me it was probably down to maintenance, but as a long-time glasses wearer i do know how to look after my specs! If you want a good quality pair of glasses, go somewhere else. The prices are attractive but they aren't worth the money.
Response from FirmooAug 14, 2021
Sorry about that Sophie. There is anti-scratch coating on all lenses, but not thick considering various factors like vision. We still need to be careful with glasses, clean glasses with very soft cleaning cloth. Our materials are selected and our glasses are strictly inspected before shipping. Quality is related with frame materials as well as maintenance. Acetate frames are recommended. We know you definitely know how to look after your glasses, but we think some tips at this link may be helpful to some extent https://www.firmoo.com/tips?id=120 Hope some suggestions about size can be helpful as well:https://www.firmoo.com/help-p-1.shtml Besides, we appreciate your feedback and will be stricter with quality control so that we can provide better products for customers. You can contact us via the three ways and we will check what solutions can be provided. Thanks and take care. Email: [email protected], Livechat 24/7, Toll free: 1-855-487-6006 (5am - 8pm PT)