Life H.
I'm really impressed
I'm really impressed - my glasses arrived within 2 weeks and full tracking was provided. Great quality and such good value.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Life H.
I'm really impressed - my glasses arrived within 2 weeks and full tracking was provided. Great quality and such good value.
Alisa R.
Firmoo.com has such wonderful glasses. They arrived in beautiful condition. And, the fantastic customer service! They had a question about my purchase and called me immediately. I will be ordering from them in the future. Great website, great product, great pricing & service.. Just Great!!
Adelina G.
Have ordered multiple glasses from firmoo and have never been disappointed!
Suzie Q.
Pleasantly surprised. Ordering from the UK, glasses arrived in perfect condition. Can not fault at all. I was sceptical ordering online from China but I will definitely be ordering more styles and sunglasses. The frames are a good standard, do not feel cheap. I got the recommend lenses with blue screen protection etc. For the first time ever I've been able to go indoors with a mask on and the glasses did not steam up !! Wish I'd discovered this years ago! Took just one week for delivery, which was much quicker than expected. The only downside is that the try on function on the website isn't great. So I was prepared to send some back as I just ordered what I thought would look good. But I am keeping them as they're great 👍
Response from FirmooFeb 15, 2022
Thanks for the review and feedback. We will keep improving our website including the Try-on function to provide better shopping experience. If possible, please kindly send more details about the Try-on function to [email protected] for our reference. Thank you.
Dominique M.
I’ve been getting my prescription glasses from Firmoo for a couple of years now. I’ve gotten my glasses from optical clinics before but since experiencing the convenience and variety of styles that Firmoo offered, not to mention the affordable prices and constant sales and promos—I never looked back. For every order I’ve made, they never missed, each one came in very good condition and the shipping took less and less time through the years. Impeccable customer service that would reach out to you to verify the prescription you’ve put in because it was different from your usual data. Great work, Firmoo team!
Cindy M.
Love all my glasses. Support is outstanding. They resolve any concerns promptly. Great company. I will continue to give them my business.
manx
Première commande: Lunettes bien trop lourdes et douloureuses à porter. Nouvelle commande faite avec montures plus petites. Voilà 3 semaines que j'attends la livraison.... A éviter donc.
Response from FirmooFeb 14, 2022
Salut manx, désolé pour le problème. Si vous êtes sensible au poids des lunettes, vous pouvez essayer les montures TR. Et choisissez également un cadre de plus petite taille. Si votre prescription est forte, mieux vaut choisir des verres à indice plus élevé, afin que les verres soient plus fins. De cette façon, les verres seront plus légers. Nous sommes désolés que l'expédition puisse connaître un retard récemment en raison des vacances et de l'urgence sanitaire mondiale. Nous sommes désolés de ne pas avoir trouvé votre commande. Si cela ne vous dérange pas, pourriez-vous nous contacter via LiveChat et nous communiquer votre numéro de commande ? Nous vérifierons l'état de l'expédition pour vous et coordonnerons avec les coursiers pour accélérer le processus de livraison afin de vous faire parvenir votre commande dès que possible ! Merci pour votre temps et votre patience !
Dawn C.
The parcel was received in good condition. The shipping time was not too lengthy but overall I am pleased.
Response from FirmooFeb 14, 2022
Hi Dawn Cummings, recently the shipping may experience a delay due to the holidays and the global health emergency. We will try our best to improve our service and the shipping. Thank you for your love and support! Have a nice day!