FirmooReviews of firmoo.com

il mio ordine non e arrivato , chiedo ripetutamente informazioni ma non ho mai ricevuto risposta. Chiedo dove sia il mio ordine ma mai nessuna risposta, spero che mi arrivino gli occhiali perchè non saprei come comunicare con servizio assistenza dal momento che non rispondono. ho scritto nella live chat ma niente.

Ras pour les lunettes mais alors le service client est une catastrophe. J ai payé 2 fois plus cher de frais de port pour avoir une livraison rapide et résultat j ai reçu bien après la date de réception classique. Livraison décalée 3 fois. A chaque contact avec le service client, j ai eu droit à la même réponse à savoir contacter le transporteur. Je trouve ça inadmissible d autant plus que c est à eux que j ai réglé ces frais de port ! Aucun geste commercial rien. Service client 0

I love the design of my glasses

Bought many pairs from this company, always been happy. The latest ones, the glasses were, as usual, well-made; I just didn't like how they looked on me. Customer service immediately sent a coupon good for the total price so I could order a different pair, and told me to keep or donate the first pair.

He comprado 2 pares de gafas y la verdad que estoy super contento, son super profesionales, el servicio postventa es espectacular, luego si tienes dudas tecnicas te respodne muy bien por email, la verdad que a partir de ahora compraré siempre aquí.

This has been a wonderful experience, Firmoo is so reliable my glasses came in good condition and they were delivered at the estimated time, great customer service I received, Thank you so much Firmoo you are a star 🌟👍.

Timely Delivery was the distinguishable factor.

Just how helpful the assistants are, how wonderful your products are with such quality, even so I have had some issues, your team members are right there to help me understand and get me on track as your very satisfied and happy customer. Thank You Much!!