puseletso L.
Finally got my glasses.
Had ordered my free glasses as it said in the email I got in May, excited as my order arrived in my country however got disappointed as the delivery company returned my glasses to the warehouse saying my numbers did not work. Surprisingly they had used my back up numbers as my main line and the main line as my back up number which is exactly how they got it from the Firmoo system. Speaking to the consultant at firmoo reminding them this was not my first order with them and in the first order they used my correct main numbers not the back up numbers, they worked on fixing their mistake and alerted the warehouse of the correct numbers. June the 12th i received my order after back and fourth with the warehouse and Firmoo. My glasses were perfect, beautiful and gave me an elegant look. I just love them! Thank you Firmoo and the team!




