FirmooReviews of firmoo.com

Update July 2024, happily my review here prompted them to do the right thing and refund all of my money. My niece got glasses from Firmoo and loved them and so when I needed new frames, I ordered two pairs of glasses; one single vision and one verifocal. I paid for expedited shipping. I uploaded my prescription and waited. A couple days later, I got a call checking my prescription and I pointed them to the uploaded copy. That was great. I waited a few more days, they e-mailed me to say that they cannot provide lenses that use the back vertex distances figure. I said that was fine, I'd take the frames only and get the single vision lenses as planned. I had to confirm that twice with 2-3 days between each one. They eventually e-mailed me and said 'Regarding your request for single vision lenses for T09433(C09), unfortunately, we are unable to process the single vision lenses for T09433(C09) as specified.' So I went to cancel the order and it said I'd have to pay a £4 cancellation fee as it was processing. I e-mailed and said given the circumstances I thought that was unreasonable and asked them to cancel it for me. Nope, I get to pay £4 for nothing. I didn't do anything wrong, their site doesn't say anything I asked for was impossible. This all took 2.5 weeks.

I love my new frames! I like how they fit my face and also are very sturdy. They also come with clip on sunglassesx im happy with these frames.

This is my second purchase and third glasses, and I am satisfied. Firmoo offers a great variety of frames, different and original designs. I was able customize the lenses with all the things I can need: the eye prescription, filters, if it is for driving or not, if I need transition lenses and many other aspects. All this is easy to select while placing the order. The website is very handy and easy to navigate. The delivery time is about two weeks. They keep you posted when they start working in your glasses, when they send it to you and they provide tracking number I totally recommend it

Awesome glasses, low price for prescription lenses (as it should be), fast shipping! Will use again (probably soon!) I recommend Firmoo everywhere I go (I get stopped a lot because my glasses are just so cool! People always ask where I get them and I have recommended Firmoo over 100 times since getting them!)

Super Preise,einfach zu bestellen,Service unschlagbar. Habe dort schon 10 Brillen gekauft und war nie enttäuscht. 5 von 5 Sternen

This was my first time doing an order with Firmoo. The process was very easy. The items were received in good condition and in a short time. After sales is very good and Firmoo ensures that one is satisfied with the order.

I have ordered a few pair of glasses, for me and my children. They’re good quality for a great price. My kids “lose” their glasses often, so it’s nice to have a couple extra pairs around.

Very satisfying with the quality and style of these glasses and at a great price. The customer service was excellent.