al G.
Buen servicio
Buen servicio, excelente calidad y precio extraordinario

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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al G.
Buen servicio, excelente calidad y precio extraordinario
Arvind
Awesome experience
danielle
I would 100% recommend firmoo. Was very simple ordering the glasses. Its asked for your PD, and i was panicking. However, a quick search on found me on specsacers website that can digitally tells you your PD. i did this arpund 6 times and went with the average. From ordering to receiveing my glasses it took 11day. 11DAYS... what the acutal. My mum went to spec savers before i ordered mine, she has one pair but the other she hasnt. The price also cant be matched. I had some tommy hilfiger pair of glasses that broke, i came onto the website and found a magnetic pair of sunglasses/glasses that were litterly the same. I got 2 pairs one with light reactive and other magnetic. I also had to pay for special lenses on both pairs cause i needed a smaller frame for my pd with 2for1 duscount code for £81. The glasses feel amazing and the lenses itself feel and look better than my previous ones from highstreer shop. I was worried because it was from a online shop. However the full measurements of the glasses u can see so you can compair to the glasses you have and want something similar. I have told people to get them, im currently going to be ordering my brothers glasses from them aswell. Only thing i would recommend for them is to get some more 30mm frame glasses as my brother only wears these and there is only a couple of pairs. But other than that 1000%
George M.
Their customer service team addressed some questions I had about my progressive bifocal prescription. The service was timely, very professional and very caring. I would HIGHLY recommend them!
Nathalie L.
Bonne expérience sur firmoo et un sav très réactif
Catherine
Awful process. Refused to issue glasses due to "Back Vertex Distance" information being on the prescription. I then attempted to re- order this time not putting this information on the order. Apparently they can't cope with this despite being an entirely different order. I've ordered glasses before online. My prescription is exactly the same as this 2yrs ago and an online company managed to issue glasses. Frustrating waste of time. Avoid
Response from FirmooMar 25, 2025
Dear Catherine, Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced during your order. We understand how important it is to receive eyewear that meets your needs promptly, and we regret that we fell short this time. To clarify, under UK regulations, online optical retailers like ours are not permitted to process prescriptions containing Back Vertex Distance (BVD) measurements. BVD requires precise in-person calibration by a licensed optician to ensure proper lens positioning and visual accuracy. While we recognize that other platforms may have handled similar requests differently, adhering to UK compliance standards means we cannot proceed with orders involving BVD without verified professional measurements. For the best outcome, we recommend visiting a local optician who can measure your BVD onsite and provide a tailored prescription. This step ensures your glasses are optimized for comfort and clarity. We deeply regret the inconvenience this has caused and appreciate your understanding of these legal requirements. If you’d like assistance with a non-BVD prescription or have further questions, our support team is here to help at email [email protected] Thank you for giving us the opportunity to address your concerns. Best regards, The Firmoo Team
Grace B.
It was really nice and dressy Thanks alot
maria macarena B.
I've ordered in firmoo three times now, and I couldn't be happier. Fast service, kind costumer service, and good quality.