Fireplaces USAReviews of fireplacesusa.com

Great communication!

I like the timeline of delivery, price was affordable, and good purchase!!!

Jessica, in your customer service department, saved the day. She is a professional employee who is committed to helping customers and representing Fireplaces USA in a positive light. The fact that I am providing a positive review says a lot about Jessica because I had a horrible experience with your logistics/delivery partners. Jessica took accountability on behalf of Fireplaces USA and is helping me work through these issues. I highly recommend that you consider changing your logistics/delivery partners (AIT Worldwide and Smart Warehousing - they were awful).

Answering all my questions and fast response.Great customer service.Thank you.

Great price and quick shipment!

My Amantii Fireplace order was missing through an outside freight company and Fireplaces USA went above and beyond to correct the situation within 4 hours. They are sending me a new fireplace.

Great price and fast shipping. I trust Fireplaces USA!

The customer service team is superb and outstanding in assisting the purchase from the time of order,sale and shipping and delivery all smooth and fast. Most importantly price is unbeaten with no sales tax, free shipping and additional discount even Amazon would not able to match. Highly recommended to anyone