Fireplaces USAReviews of fireplacesusa.com

It was easy to order and fair price my fireplace

profesional

The online customer service was polite and informative. The service helped us to find a stove to fit our specifications. The shipping was fast once we had ordered and paid. However, during the shipping the black paint had been chipped and scraped off along one whole edge of the stove, but not dented or damaged in any other way. Rather that ship it back, we bought special black stove paint and sprayed a new coating over that whole edge. We haven’t tried our new stove yet because it hasn’t yet been installed.

I was actually hesitant to buy such a big purchase online, but after doing my due diligence I decided to buy from Fireplaces USA and I'm glad I did. Everything from placing my orfer to delivery was better than expected. Do not hesitate to purchase from them. I'm thankful!

I ordered the ember media kit for Amantii electric fireplace. Ordering was fast and easy. There was an issue with the tracking number, but Fireplaces USA support was quick to reply and send an updated tracking number to me. Delivery was not delayed. I would definitely recommend!

Easy process and exactly what we needed for our customer

Order process was easy. Fireplace door took a month to receive. Order came damaged and I'm awaiting a response from customer service. They have been responsive.

FireplacesUSA has an impressive array of electric fireplaces. I had no trouble finding what I needed at a great price and quality. Shipping was on point as well