Octave Mental Health is transforming premium mental health care into a standard practice. By connecting patients to a curated network of providers vetted for clinical excellence and therapy plans focused on outcomes, Octave is helping more people find clarity, faster. With in-person and virtual clinics in 23 states and increasing coverage by major insurance companies, our modern therapy model gives patients, providers, and payors agency.
Octave (findoctave.com) has 165 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
findoctave.com
Website
findoctave.com
Category
Mental Health
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Easy to use, covered by my insurance (mostly) and therapy has been good.
Response from OctaveMay 21, 2026
Hi Cara - Finding a therapist who fits your needs and accepts your insurance is so important. We’re so glad you’ve had a smooth experience!
ST
Stephen
Great experience!
My therapist Zahra is a caring person who has helped me develop the tools I need to handle difficult life stressors. While I am moving away, I had a great experience with Zahra and Octave.
Response from OctaveMay 21, 2026
Hi Stephen - We are so glad to hear that you have had such a positive experience with your therapist and that they were able to provide you with such useful tools during your time with Octave! Thank you for sharing!
MA
Maureen
Renee Anderson is a fantastic therapist…
Renee Anderson is a fantastic therapist for grief and caregiver burnout. She is so supportive and understanding.
Response from OctaveMay 6, 2026
Hi Maureen - Thank you for sharing your experience with us! We are so glad that you were able to find such a supportive connection with your therapist and that she has been able to provide you with a safe space!
MC
Michael C.
Therapist arrived late and didn't even know my name.
I was matched with a therapist through Octave. He arrived 11 minutes late (Octave said it was 8 minutes late), and the session ended abruptly 5 minutes before the end of the hour, for a total of 44-47 minutes.
I had filled out all the pre-requisite materials about a week in advance of my first appointment, with detailed descriptions of my mental health history. My therapist seemed scattered, disorganized, and had not read any of my on-boarding materials or mental health history, and didn't even know my name. The ONLY thing discussed during this first session was, point-by-point, the same on-boarding questions I had already answered in writing beforehand.
I was charged $430.00 for this appointment (Octave said this is the standard rate for all appointments booked through their platform), of which $212.32 was paid by my insurance, requiring $217.68 out of pocket.
I called Octave about this, and was told that the therapist has a 15 minute grace period, and is not "required" (but, "is encouraged") to read any of the patient on-boarding materials ahead of time, so there is "no problem as [they] see it". This was, by far, the most unprofessional and disappointing experience I have ever had in over 20 years of working with therapists and therapy providers.
JC
Juana C.
Excellent understanding
Excellent understanding, on time and helpful. 2026
Response from OctaveJul 6, 2026
Hi Juana - Thank you for sharing your positive experience with us!
JS
Jerry S.
Mandy is awesome
Mandy is awesome. We connected instantly. She is very professional and knowledgeable. Our weekly sessions keep me focused and on track
Response from OctaveMay 4, 2026
Hi Jerry - It is so great to hear that you have had such a positive experience with your therapist and that she has been able to give you the tools to stay on track! Thanks for sharing!
MA
Maria
Fabulous therapist
Fabulous therapist, easy to use format.
Response from OctaveMay 4, 2026
Hi Maria - Thank you for sharing this with us! We know how important it is to find a therapist who fits your needs, so we are so happy that you have been able to find that.
JO
Jordan
My therapist is extremely helpful and…
My therapist is extremely helpful and kind.
Response from OctaveMay 4, 2026
Hi Jordan - Thanks for sharing that you have had such a good experience with your therapist!