OctaveOctave Mental Health is transforming premium mental health care into a standard practice. By connecting patients to a curated network of providers vetted for clinical excellence and therapy plans focused on outcomes, Octave is helping more people find clarity, faster. With in-person and virtual clinics in 23 states and increasing coverage by major insurance companies, our modern therapy model gives patients, providers, and payors agency.
Octave (findoctave.com) has 165 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mental Health · Lancaster, California
Excellent
Mental Health · Walnut, California
Excellent
Mental Health · Woodland Hills, California
Excellent
Mental Health · Carlsbad, California
Excellent
165 approved reviews, newest moderated first
Pam
I truly love my time with Kristin. She listens and provides me the support I needed at this time in my life. Kristen understands me more than I understand myself. She identifies my issues and patiently helps me resolve them. Thank you!❤️
Response from OctaveJul 15, 2026
Hi Pam - It is great to hear that your therapist has been able to provide you with the support you need and that she truly understands you. Thank you so much for sharing with us!
Robken
The communication between my psychologist and me has been excellent. They are very professional, and the suggestions and recommendations provided are clear, easy to understand, and practical for me to apply. Finding the right doctor makes all the difference. When the connection is a good fit, communication flows better, trust grows, and the care feels more effective.
Response from OctaveJul 6, 2026
Hi Robken- We know how important it is to finding a therapist who can fit your needs, so we are so glad you were able to find that here and that the care has been so effective. Thank you for sharing your positive experience!
Karen
Therapist was not available the past two sessions and I was charged $100.00. How awful!!! No more therapy for me. This turned out to be sooo stressful 😩
Response from OctaveJul 14, 2026
Hi Karen - We’re sorry for the frustration this caused. We know how important it is to have a consistent and reliable experience in therapy, and any disruption to that is something we take seriously. We’ve looked into the sessions you mentioned and ensured that our team has been in touch with you directly to address what happened and your billing concern. If you’d like to continue the conversation or if you need additional support, reach out to us at [email protected].
Loola
The first therapist I was matched with stood me up and the second was a terrible match for me. But the team did a great job of following up with me after two weeks or so after each match to ensure I was getting what I needed. Then the third was the best therapist I’ve ever had! She’s exactly what I need to help me make progress in my therapeutic journey!
Response from OctaveJul 6, 2026
Hi Loola- We appreciate you taking the time to share your experience with us! It is so great to hear that our team's matching services were so helpful in finding you the right fit, and that you are on such a great path now!
Dina
All providers used were not "the right" , first provider former classmate of mine from Antioch Los Angeles, 2nd conflict of interest due to potential conflict of interest due to our mutual personal and professional ties to Los Angeles, 3rd out of his depth, too inexperienced a " a waking taking point,"
Response from OctaveJul 7, 2026
Hi Dina - Thank you for sharing this feedback. We're sorry these matches didn't feel right, and we've shared your experience with our clinical team, particularly around therapist fit and experience level. Personal or professional overlaps like the ones you mentioned aren't always something we'd know about unless they're flagged to us directly, but we're glad to factor that in going forward. You're always welcome to choose your own therapist on our platform, or work with our Care Navigation team for a more guided match. Feel free to reach out anytime at [email protected].
Andrew
Everything has worked reliably and my service has been great.
Response from OctaveJul 6, 2026
Hi Andrew- It is great to hear that you have had a positive reliable experience! Thank you for sharing!
James B.
Easy access and scheduling through portal. Good response to inquiries and questions.
Response from OctaveJul 6, 2026
Hi James - Thank you for sharing your positive experience with our portal and scheduling process! We are happy to be able to support you.
Melissa
My experience with Octave has been rewarding. I called and explained what area of my life I'd like to focus on. I was given a list of available therapists specializing in that area and chose one. I feel so good after every session!
Response from OctaveJul 6, 2026
Hi Melissa - We are so happy to hear that your experience with Octave has been so rewarding, and that you are seeing an impact after each session! Thanks for sharing!