OctaveReviews of findoctave.com

4.4165 reviews
Mental Health
100 Bush St, Suite 900, San Francisco, California

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Octave

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About Octave

Octave Mental Health is transforming premium mental health care into a standard practice. By connecting patients to a curated network of providers vetted for clinical excellence and therapy plans focused on outcomes, Octave is helping more people find clarity, faster. With in-person and virtual clinics in 23 states and increasing coverage by major insurance companies, our modern therapy model gives patients, providers, and payors agency.

Octave (findoctave.com) has 165 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: findoctave.com
Website: findoctave.com
Category: Mental Health
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Octave reviews

165 approved reviews, newest moderated first

DanDan
Jul 28, 2026
Billing practices are horrible
Their billing is horrible and they refuse to refund a charge that should not have happened. Supposedly I am being charged for a bill that occurred on June 1st after I was already charged for a session that occurred on June 11th? They said it was overdue but everything was on auto pay so how can I have over due payments? Being charged for this supposed bill that happened in June, almost in August? It makes no sense.
Response from OctaveAug 4, 2026
Hi DanDan - We’re so sorry for the stress and frustration this situation has caused. We’d love the opportunity to look into your recent bills to get everything resolved and clarified for you directly. Please reach out to us at [email protected] so our team can take a deeper dive and help resolve any of your concerns.
Kathy
Jul 27, 2026
She is fantastic.
She is fantastic.
Response from OctaveAug 19, 2026
Hi Kathy - We’re so glad you’ve had such a positive experience with your therapist. Thank you for taking the time to share your feedback with us!
Michael
Jul 24, 2026
I find James to be easy to speak to…
I find James to be easy to speak to about anything so there is no need to hold back. You arent being judged. He provides constructive and easy to follow advise and help.
Response from OctaveAug 19, 2026
Hi Michael - We’re so glad you’ve found a therapist who makes it easy to speak openly and feel comfortable being yourself in session. It’s wonderful to hear their guidance feels constructive, practical, and easy to apply. Thank you for sharing your experience with Octave!
Ellen
Jul 23, 2026
Jon is talented.
Jon is talented.
Response from OctaveAug 19, 2026
Hi Ellen - We’re glad to hear you’ve had such a positive experience with your therapist. Thank you for sharing this feedback with us!
customer
Jul 23, 2026
Octave has been an easy platform to use…
Octave has been an easy platform to use and one that accepts my insurance. The platform is user friendly and I enjoy the services received.
Response from OctaveAug 19, 2026
Hi there - We’re so glad Octave has felt easy to use and that the platform has made it simple to access care. It’s wonderful to hear you’ve had a positive experience with our services. Thank you for sharing your feedback with us!
Aymee Y.
Jul 22, 2026
Beatriz is very pleasant and knowledgeable. I have been using the tools she's provides me with and in totally making a change for the better.
Beatriz is very pleasant and knowledgeable. I have been using the tools she's provides me with and in totally making a change for the better.
Renee A.
Jul 22, 2026
Tools for after a session
Having sessions with Ryan has helped me with my anxiety and avoiding burnout from work. Being able to express my concerns and get tools and resources to work on these concerns at home is very helpful.
Joseph
Jul 21, 2026
The system is generally easy to use and…
The system is generally easy to use and I’m finding success working with the methods I discuss in session.
Response from OctaveJul 23, 2026
Hi Joseph - We’re glad to hear Octave has felt easy to use and that the work you’re doing in session is helping you make meaningful progress. It’s wonderful to know the methods you’re discussing with your therapist are resonating in a practical way. Thank you for sharing your experience with us!

OctaveReviews of findoctave.com

About Octave

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OctaveReviews of findoctave.com

Octave reviews

Billing practices are horrible

She is fantastic.

I find James to be easy to speak to…

Jon is talented.

Octave has been an easy platform to use…

Beatriz is very pleasant and knowledgeable. I have been using the tools she's provides me with and in totally making a change for the better.

Tools for after a session

The system is generally easy to use and…

About Octave

About these reviews

More in Mental Health, California

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Octave reviews

Billing practices are horrible

She is fantastic.

I find James to be easy to speak to…

Jon is talented.

Octave has been an easy platform to use…

Beatriz is very pleasant and knowledgeable. I have been using the tools she's provides me with and in totally making a change for the better.

Tools for after a session

The system is generally easy to use and…